Operations | Monitoring | ITSM | DevOps | Cloud

We don’t have a customer support team. We have an engineering team, who talk to customers every day. We believe that the best people to help our customers use the product are the people who wrote it.

Certifications are a great way to show industry knowledge of specific tools but also display your commitment and passion for the subject. Many big tech players such as Google, Amazon Web Services (AWS), and Microsoft offer certifications to educate users on how to use their tools and services correctly. Besides sharing valuable knowledge, DevOps certification is a great way to onboard new developers and businesses to their platform. But why should you participate in exams to receive certifications?

You are probably well aware of the negative impact downtime can have on your website and your company as a whole. Any period of downtime can quickly result in lost sales and leads, a factor which multiplies depending on the average traffic your website usually receives. What’s worse is that those lost sales and leads are likely to go to your competitors, as frustrated potential customers shop elsewhere for the product or service they were looking for on your website.

Our April update is BIG. It introduces emergency alerting to reach you entire team. We hope this will be a bit of humble support to your organization in this Covid-19 crisis. The core of this release is the new signl center, the new place to track alerts and their delivery in real-time, to see incoming events and how they are processed. You can now send emergency alert to your entire team with a single click.

In September 2019 Splunk unveiled a number of new pricing options which included: In this blog, we are going to focus on RAP which is short for Rapid Adoption Packages. Rapid Adoption Packages are something Splunk has introduced to help customers get up and running with various use cases across both IT Operations and Security.

Chief information security officers (CISOs) face no shortage of challenges. Expanding attack surfaces and complex cloud security environments have given rise to new advanced threats. Compliance regulations have become more rigorous and punitive. And while digital transformation accelerates the pace of doing business, its impact is often limited by budget restrictions and security talent gaps. At Splunk we talk to hundreds of CISOs every year. Here's what they told us they care about in 2020.

Across Asia Pacific, “Real-Time Retail” and e-commerce have never been more essential to meet the expectations of always-on, connected customers than it is today. To be successful, e-retailers need to ensure high availability and functionality across complex, interconnected services such as payment gateways, inventory and order management, and website and mobile apps.

Exactly two years ago, Microsoft announced Teams at an elaborate launch event in New York City. Hailed by many as a “Slack killer“, Teams was positioned by Microsoft as a group messaging platform. It was clear from the start that they took aim directly at Slack and its numerous competitors. Slack even acknowledged the encroachment of Microsoft in a full page ad in the New York Times.