Operations | Monitoring | ITSM | DevOps | Cloud

Future Proof Your IT Monitoring with Microsoft SCOM 2025

Are you ready to transition to System Center Operations Manager (SCOM) 2025? The new release has been available since November 2024, so organizations must prepare to migrate seamlessly while maximizing new features and capabilities. This webinar will guide IT administrators, system engineers, and decision-makers through the migration process, best practices, and key enhancements in SCOM 2025.

AI Agents: Hype or Reality?

A few years ago, it was all about Blockchain; before that, IoT, then Big Data, and even earlier, the Cloud. Each era brought a paradigm shift of sorts, drawing huge investments and promises. Some delivered, some didn’t, but they each brought advancement in tech. Today, we find ourselves fully embracing the AI hype cycle that started circa 2022 with OpenAI.

NPT 2714 Hardware Overview

The NPT 2714 is a high-capacity, fully redundant IP aggregation router designed by Ribbon, featuring a unique architecture that combines the modular capabilities of traditional systems with the efficiency and simplicity of fixed systems. The innovative design of the NPT 2714 enables operational continuity, allowing for flexible upgrades and expansion without service interruptions. Key features include in-service upgradeability from 7.2 to 14.4 terabits per second, nine front-accessible I/O cards, and various operational interfaces.

The 5 Reasons to Buy (And Not Build!) Your Cost Optimization Solution

"Why buy a cloud cost optimization solution when I can just build it myself?" Here at Pepperdata, we often hear this question. Many of our prospects and customers have gone to great lengths implementing various optimization strategies and solutions to mitigate the cost of their cloud or on-prem data centers. These homegrown solutions might include monitoring tools, manual or automated instance rightsizing initiatives, enabling autoscaling, and application tuning.

10 Reasons Why Tech Companies Need StatusGator

Reliance on cloud services for infrastructure, collaboration, and seamless operations continues to grow. With organizations investing heavily in cloud infrastructure, Statista projects that the global public cloud computing market will reach $127 billion. As a result monitoring solutions have become indispensable. A well-monitored cloud environment helps reduce downtime, prevent revenue loss, and ensure smooth business operations.

IT Service Management (ITSM): A Complete Guide

As digital transformation accelerates, organizations face increasing complexity, tighter budgets, and relentless pressure to provide exceptional service. This creates a constant challenge in balancing cost, stability, and service. IT Service Management (ITSM) strategically designs, delivers, manages, and improves IT services by aligning them with business goals and optimizing service delivery.

Top B2C eCommerce Strategies in 2025: What's Actually Working

ECommerce is a mess right now. Luxury platforms are crashing. Social commerce is booming (but probably not for long). CAC is through the roof. And somehow, despite all this, brands still need to find a way to stand out, sell, and make money. If you’re running an eCommerce brand in 2025, here’s what’s actually working—and what’s just hype.

How to design the perfect SLA, SLO and SLM compliance dashboards

Service level metrics—SLA, SLO, and SLM—are game-changers, helping you unlock actionable insights, improve service reliability, and align your IT service efforts with business objectives. This webinar will explore how AI-powered analytics can help you proactively establish and monitor key service level metrics to drive your IT service performance to new heights.