Operations | Monitoring | ITSM | DevOps | Cloud

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2018 Website Outages: Key Lessons from Popular Website Downtime

Now that companies depend on the cloud for access to key services and business operations, downtime has a larger impact on productivity. Uptime is just as critical to small businesses as it is to major ecommerce retailers on Black Friday. Even the public relies on various services like Alexa and email to be available throughout the day. Looking at major outages over the past year provides insight into how companies prepare to handle these events.

Why MSPs Need Application Availability Monitoring

I’ve lived in the virtualization and cloud world for a really long time. During that time, I’ve also seen the impacts on users when you don’t have a good performance monitoring and troubleshooting system in place. That said, what if you have managed services? Do you understand what challenges managed services providers (MSPs) face when working without a monitoring and troubleshooting tool? How are you effectively resolving common VDI performance as well as connectivity issues?

CloudReady Dashboards Tips & Tricks Part #3

This is the third part of a series on the CloudReady dashboards and visualizations. The first part covered basics like Overviews, Refresh, and Layout settings. The second part covered more advanced dashboard usage like layout pinning, capture and embedding. In this third part we’ll cover key widgets, their usage and settings.

Detecting Data Breaches by Example - Vision Direct

Just as we were getting ready to launch our Data Breach Monitor, we heard the unfortunate news that fellow Yorkshire based business Vision Direct had suffered a malware attack, which resulted in the loss of financial data of around 6,600 customers. So we asked ourselves, could we have detected the same attack using our new monitor? The only way to find out was to infect a website and see what would happen…

Scaling DevOps for the Enterprise

A decade ago, an enterprise adopting DevOps was a rare event. In the last decade, some businesses dipped their toes in, others spent big money going all in. Now the question isn’t whether to make the culture shift, but how to be successful as it grows. It’s how to scale the adopted DevOps practices in the enterprise. This article is going to focus on highlighting common missteps and offer advice that can help you make decisions to handle the challenges ahead.

Infrastructure UI for Kubernetes and Docker using Elasticsearch and Kibana

The Elastic Stack comes with powerful data visualization capabilities. Filebeat and Metricbeat modules, as well as, Elastic APM ship with pre-built Kibana dashboards that serve as a great starting point for exploring logs, metrics, and APM data in Kibana. On top of that, the Infrastructure, Logs, and APM UIs enable common workflows for correlating the data coming from different operational contexts.

Business Chat Apps in 2018: Top Players and Adoption Plans

Even though email is ubiquitous in the workplace, and is undoubtedly a useful communication tool, using it can also pose some challenges. Email is prone to spam, it can be unnecessarily slow, and it’s easy for email recipients to be dropped from threads or excluded from conversations entirely — which can lead to missed connections and frustration.