Operations | Monitoring | ITSM | DevOps | Cloud

How to visualize user journeys with Site24x7 to spot opportunities to improve the UX

Before judging anyone, walk a mile in their shoes. This is a great idiom that emphasizes the importance of experiencing what your customers experience when you offer a service. With empathy, IT product owners can ensure that their operations take into account user journeys to be responsive and responsible.

Ensuring Optimal Kubernetes Cluster Health with Calico Observability

Have you ever wondered how to navigate the complexities of managing Kubernetes clusters effectively? Observability is the key, and Elasticsearch plays a pivotal role in storing and analyzing the critical data that keeps your systems running smoothly.

The AI Model Showdown - LLaMA 3.3-70B vs. Claude 3.5 Sonnet v2 vs. DeepSeek-R1/V3

Following all the hype and bluster with DeepSeek’s arrival in the AI landscape––and its ability to crash the poster child of AI’s share value overnight (Nvidia), we wanted to conduct a rigorous evaluation at Komodor. We tested DeepSeek’s models head-to-head against industry leaders in solving real-world Kubernetes challenges.

Automated incident response: Why it matters and where it's headed

Incidents happen. Whether it’s a service outage, degraded performance, or an unexpected spike in errors, things will go wrong. The question isn’t if incidents will occur—it’s how quickly and effectively you can respond when they do. For years, incident response has been a mostly manual process: someone gets paged, scrambles to investigate, loops in the right people, and after some firefighting, hopefully resolves the issue before too many customers notice.

Feature Spotlight - Failsafe Devices

Incident notifications are always time sensitive, so it’s crucial that teams and resolvers are set up to receive them. When an alert is sent to a group you belong to that uses failsafe devices, you can still receive the notification even if you don’t have any devices with an active timeframe. You can choose which device is used as a failsafe, giving you an extra layer of reassurance that you’ll never miss an important notification when it matters.

Subaru Cars Have A Massive Security Vulnerability

Security researchers found a massive flaw in Subaru’s remote vehicle system—hackers could unlock and track cars easily. The culprit? Homemade authentication protocols. Lesson: Don’t DIY security. Use trusted, third-party solutions. What do you think Subaru should have done differently?