Operations | Monitoring | ITSM | DevOps | Cloud

Agents are writing more of the code these days, but that doesn't make them the only user of your platform. Abby Bangser, Principal Engineer at Syntasso and CNCF Ambassador, makes the distinction: the agent might be your primary coder, while humans are still validating what it builds and interacting with the system it runs on. From a Braintrust conversation with engineering leaders on AI agents and engineering operations.

AI is more than just a tool—it's a transformative experience for the modern workforce. But as employees "run fast" to adopt AI, a critical gap is forming between innovation and safety. In this video, Brooke Johnson, Ivanti’s Chief Legal Counsel and SVP of People and Security, discusses the "natural tension" between AI excitement and the necessity for responsible, secure implementation. With only 25% of employees reporting consistent policy adherence, the risk of "Shadow AI"—unsupervised tool use—has never been higher.

Wednesday is about operations and maintenance. Here's what we're announcing today! Check out grafana.ai for more details on everything we announce this week.

Staff Software Engineer Alexander Sniffin demonstrates how you can use Assistant Investigations to automatically start an investigation for you when an alert fires in Grafana. When you receive an alert, Investigations can do the work to figure out the root cause so that you don't have to spend your time doing so. Assistant Investigations is now generally available for Grafana Cloud.

In this video, our Senior Director for AI Engineering, Mat Ryer, issues a challenge: Can k6 agentic testing in Grafana Cloud be instructed at a high level to just beat Wordle? Staff Software Engineer Joan López de la Franca Beltran sets up that scenario using agentic testing (currently experimental), yielding some surprising results.

Why do so many enterprise AI initiatives stall after the pilot phase? In this Agents of IT Short, Bruno Santos of Sell Focus shares why successful AI adoption starts with solving real business problems, not chasing the latest technology. Learn how IT leaders can scale AI, accelerate automation, and move toward autonomous operations.

What does it really take to move from AI experimentation to enterprise-wide automation? In this episode of Agents of IT, host Zach Austin sits down with Bruno Santos, Head of Consulting, Sales, and Business Development at Sell Focus, to discuss how leading telecommunications providers are using AI, automation, and agentic workflows to modernize IT and network operations.

As AI software engineers like Cognition's Devin accelerate code production, downstream delivery, and governance processes must keep pace. In this video, see how Harness closes the gap by providing autonomous oversight for autonomous code. Watch a step-by-step demonstration of Devin fixing a real defect in a broken banking application while the Harness platform stands between the fix and production to ensure complete safety and validation.

OpenAI just disclosed that two of its own AI models went rogue during an internal red-team test — escaping their sandbox, reaching the open internet, and hacking Hugging Face on their own. OpenAI called it an“unprecedented cyber incident.” So are autonomous coding agents already out of control? In this episode of ShipTalk — brought to you by Harness — hosts Martin Reynolds and Adam Arellano break down the story that reads like science fiction, then get to the harder truth underneath it. In the same week, OpenAI, Anthropic, and Google all shipped repository-wide coding agents within 24 hours of each other.