Operations | Monitoring | ITSM | DevOps | Cloud

The performance of your applications is a complex, multi-layered puzzle. Performance can be negatively impacted at the application layer or even by remote calls to networked services. However, the most common bottleneck for applications is the data storage layer. The most common data storage tier for applications is a relational database, whose performance can vary widely depending on query optimization.

Imagine every time you visited the service desk to submit a ticket, you were greeted by the boisterous drums from the medley of the Olympics—you’d feel like a gold medalist! Though a theme song may seem far-fetched, rolling out white glove treatment can elevate the service desk in the eyes of your users. Let’s explore how you can land a 10 out of 10 in service delivery by embracing more user-centric service management strategies.

Some classics never go out of style, like a good pair of boat shoes or cowboy boots, depending on where you live. In the logging world, syslog is this classic. For more than 30 years, the syslog protocol has been a standard for logging. When we talk to users about what type of logs they collect and how they send them to SolarWinds ® Papertrail ™ , syslog always comes up. “Our application logs and server system logs are sent to Papertrail.

The DevOps, IT security and IT governance communities will remember 2021 as the year when the Software Bill of Materials , or SBOM, graduated from a “nice to have” to a “must have.” Around for years, the SBOM has now become a critical DevSecOps piece, which everyone must thoroughly understand and incorporate into their SDLC (Software Development Lifecycle).

You have two choices when deploying eG Enterprise: Wherever you choose to locate your eG Manager, eG Enterprise does not and will never collect data from your systems. There is never a data feed going from eG Manager to any outside system unless specifically configured by the customer and we do not incorporate any dubious call-home technologies. Before installing eG Enterprise, you will also need to consider the factors discussed in the Where to locate the eG Manager?

It’s hard to believe we’re already talking about the return to school, but it’s set to be a big one. In fact, this year promises to be the biggest in the last five years. The National Retail Federation expects back-to-school spending to reach $37.1B , up from $33.9B last year. Back-to-college spending is also expected to rise, reaching $71B this year. This increase is buoyed by parents and students gearing up for their first in-person classes after a year of virtual learning.

The Internet is a tool that, without a doubt, offers a great amount of positive aspects in the daily life of our society, like instant communication, easy access to information… among many other benefits. But also it has negative aspects, and one of the big ones is cyberattacks. That is why we give you today 21 computer security tips for beginners!

The idea to fully manage applications and infrastructure using a Git-based workflow, or GitOps, is gaining a lot of traction recently. We are seeing more and more Shipa users adopting GitOps as the cloud-native deployment methodology. While it is no secret that ArgoCD and FluxCD are by far the most used tools today, we see FluxCD users trying to address the challenges below.

In early 1900, Sakashi Toyoda invented a loom that automatically stops when the thread breaks, limiting the need for someone to watch the machine constantly. This approach was later named “Jidoka” and became one of the two pillars of the TPS (Toyota Production System) with just-in-time production representing the second pillar.

We recently announced the new Splunk App for Content Packs, your single source for all the goodness that is content packs. This new app makes it easier than ever to get started with Splunk for IT use cases. Individual content packs come with prepackaged content and out-of-the-box searches and dashboards, helping streamline workflows and ensuring you get the most out of your usage with Splunk IT Service Intelligence (ITSI) and Splunk IT Essentials Work (ITE Work).