Banking institutions are risk engines. Customers know this. Bankers know this. Financial regulators know this. Although no one likes to be turned down for a loan, risk due diligence is actually a good thing. The global financial crisis of 2007-2008 proved that risky practices of the past were not good for the economy, for society, or for confidence in the sector as a whole. The challenge is finding the balance to meet responsible lending criteria while ensuring consistent customer satisfaction.
Logs are an essential part of an effective monitoring strategy, as they provide granular information about activity that occurs anywhere in your system. In serverless environments, however, you have no access to the infrastructure that supports your applications, so you must rely entirely on logs from individual AWS services when troubleshooting performance issues.
At Spike.sh, our mission is to help dev teams understand and resolve production issues faster. At the core of this is our Alert Reliability Engine, whose job is to make sure that a team member always gets an alert on their preferred channel. Currently, we support 7 channels - phone call, SMS, mobile push notifications, email, Slack, Microsoft Teams and Discord. We wanted to give you a peek into how we achieve high deliverability across these channels.
Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. A research report from Harvard Business Review Analytics Services and Freshservice found that 82% of those surveyed say employee happiness is impacted by how well workplace technology performs.
On the last day of GrafanaCONline in June, our CEO Raj Dutt announced that Grafana Labs had acquired k6 , the company behind the open source load-testing tool. In fact, our relationship with k6 had started more than two years earlier. At the beginning of 2019, we were working on replacing Grafana’s “remember me” cookie solution with a short-lived token solution for the Grafana 6.0 release.
