Happy New Year everyone! Don’t worry, I’m well aware it’s only August and we still have another four months or so before the “official” new year arrives. But with the winding down of summer and the commencement of the school year, I tend to view September as a type of New Year as well. September has always been my favorite month of the year.
You can’t work in tech and project management without hearing the following buzzwords: Agile, Scrum, Lean, Kanban, and SAFe. Depending on your working experience then reading those words may have given you a warm fuzzy feeling, or you might have the cold fingers of existential dread trying to creep across your brain.
An application running in production is a difficult beast to tame. Most experienced developers–ones who spent enough late nights or Saturday mornings trying to break apart a nasty production bug–will try and create the clearest possible picture for their later selves while writing their code, so that they could understand what’s actually going on in the system during an incident.
If the last year has taught those of us at ScienceLogic anything, it is that we underestimated how much our customers and partners relied on us. It’s understandable, really, since no one could have anticipated the pandemic-driven chaos, and how it would push IT to its limits—and beyond.