There’s no “i” in Teams…but there are two “i’s” in “PagerDuty for Microsoft Teams Meetings.” Sometimes a face-to-face meeting—or its digital equivalent, the video conference—is exactly what’s needed to solve a digital incident that’s constantly evolving. The ability to get key stakeholders together in a single video meeting to discuss an incident can speed up valuable response time and save potential lost revenue.

Today we announced the expansion of our partnership with Microsoft to deliver elevated digital employee experiences that meet people where they are. At Microsoft Ignite 2020, ServiceNow introduced new workflows embedded in Microsoft Teams to improve employee productivity with seamless self-service and faster case resolution. Powered by the Now Platform, the new capabilities also improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.

Exoprise, the leading provider of monitoring solutions for Microsoft 365, Salesforce, and Cloud/SaaS platforms, is proud to announce that it has achieved Microsoft Gold Partner Status across multiple competencies, including Collaboration and Content, Cloud Productivity, and Communications.

Unfortunately, in this time of increased dependency on Microsoft Teams, Zoom and other remote conferencing solutions while working from home, Microsoft 365 had a Teams Audio/Video Conferencing outage between August 19th and 20th of this year. Fortunately, for Exoprise customers, they were able to detect the outage, learned of it many hours before Microsoft reported the outage and were able to stay informed as to when it was fixed.

As a leading global provider of cloud computing services with a business critical software portfolio, Microsoft is a key Splunk partner. In our mission to empower customers with data, we are delighted to share a few of the latest integrations, dashboards, and reference guides that help you extract even more value from your Microsoft environments. Here’s a peek at what we’ve been working on lately.

Enterprises continue to invest heavily in modernizing their IT infrastructure. That leaves network administrators and NOC analysts challenged with effectively monitoring an evolving digital landscape. The goal becomes to meet the service needs of customers and ensure the underlying infrastructure is resilient.