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martello

Why Experience Level Agreements for Microsoft 365 are Becoming a Business Expectation

May 5, 2021 By Stephen Burke In Martello Technologies

When it comes to business, having a productive IT team means enhanced productivity. Understanding that productivity is a direct result of a good user experience is crucial. In this blog, we will examine what constitutes a good user experience and how experience level agreements for Microsoft 365 are becoming a business expectation. An effective Experience Level Agreement is a combination of different data sources.

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The fastest SQL Change Automation, Azure DevOps and AzureSQL DB pipeline

May 5, 2021 By Redgate In Redgate
Is it possible to set up an end-to-end deployment pipeline from Dev through to Production in Azure DevOps, with SQL Change Automation and Azure SQL DB in just 10 minutes? Join Chris Unwin, a Redgate Solution Engineer, as they try to break the record for setting up a migrations-first pipeline with SQL Change Automation from Dev to Continuous Integration and finally, deployment.
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Rappi Relies on Splunk Observability Cloud to Meet its 30-Minute Guarantee

May 5, 2021 By Splunk In Splunk
Hear from Rappi’s EVP Engineering, Alejandro Comisario about how as one of the largest technology startups in Latin America, the on-demand delivery service relies on the Splunk Observability Cloud for real-time, end-to-end visibility across its complex backend system of 1k+ microservices. Since COVID-19 Rappi has grown 300%, relying on Splunk’s real-time observability to eliminate app issues for customers and stay on top of its infrastructure, applications, and overall business. With Splunk APM, Rappi now has in-depth insights into service behavior and directed troubleshooting, bringing developers’ mean-time-to-resolution (MTTR) down by 90+%.
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Datadog on Security and Compliance

May 5, 2021 By Datadog In Datadog
At Datadog, customer trust and data security are of the utmost importance. As a high growth company, navigating the tradeoffs of security and development agility are especially critical. Our customers expect us to continually improve our platform, while providing a compliant, secure environment for their most critical data. Balance is key to rolling out features rapidly and keeping systems secure.
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solarwinds

3 Key Features Every Service Desk Needs

May 5, 2021 By Anne Badalamenti In SolarWinds
Modern enterprises must work to ensure their organization is focused on making employees feel heard and valued, and a key way to do this is through strong IT service management. We’ve said it before, but it bears repeating—today’s employees expect a similar service experience in the workplace that they encounter in their daily lives.
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icinga

Creating a Business Process and adding it to Dashboard

May 5, 2021 By Ravi Srinivasa In Icinga

In this blogpost I will introduce, how to create a business process from monitored hosts and services and how to add them to dashboards. Business Process module is an interesting module in Icinga Web 2. It allows you to visualise and monitor hierarchical business processes based on any or all objects monitored by Icinga. We can create custom business process and trigger notifications at process or sub-process level.

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elastic

Adding free and open Elastic APM as part of your Elastic Observability deployment

May 5, 2021 By Jamie Smith In Elastic

In a recent post we showed you how to get started with the free and open tier of Elastic Observability. Today we'll walk through what you need to do to expand your deployment so you can start gathering metrics from application performance monitoring (APM), or "tracing" data in your observability cluster, for free.

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