Operations | Monitoring | ITSM | DevOps | Cloud

Customer service is by no means easy. Managing this part of your operation can be immensely challenging. Your team must strike a balance between solid technical knowledge and perfect communication skills to deliver the very best customer experience. At StartingPoint, we believe customer experience is something that should be continuously refined. Exceptional customer experiences are the fuel driving the growth of your business.

Your network relies on reliable data transmission. Not only could troublesome connections yield negative results for customers, but connectivity issues could also indicate deeper problems within your network. However, if you monitor your bandwidth consistently and carefully, you can maintain your network’s health and solve issues as they arise.

DigitalOcean is a cost-effective virtual private server (VPS) provider popular among the developer community. The platform also offers services for rapid development, deployment, testing, and maintaining modern distributed applications. One of these services is a managed firewall solution that allows blocking unwanted traffic. It’s relatively easy to manage and deploy as an infrastructure component. Sometimes, however, operations teams need to dig deeper when the firewall blocks network traffic.

It’s do or die. In today’s brutally competitive digital economy, it is imperative for organizations to transform themselves into software-driven businesses — becoming “digital innovation factories” that can quickly and efficiently create and distribute new digital services. This enables them to be resilient, nimble, and innovative, creating business value and responding to market shifts and to customer needs. What does it take to keep your digital innovation factory humming?

Drive outcomes with insights What if you could give employees reliably great experiences while improving outcomes across your organization? You’ve got it with Enterprise Service Management from Ivanti. It arms you with insights and actions that let you dramatically reduce resolution times and give you more time for the cool stuff you love to do.

Yesterday April 8th 2021 at around 22:00 UTC, Facebook experienced a major outage where Facebook, Messenger, WhatsApp web and Instagram were down, lasting for as much as 3 hours. This was reported at Facebook’s status page, which was a good example of how to communicate and incident.

Yesterday April 8th 2021 at around 22:00 UTC, Facebook experienced a major outage where Facebook, Messenger, WhatsApp web and Instagram were all down and unavailable. The last update was reported 3 hours later resolving the incident, so even though the status page doesn’t state the duration of the incident, we can assume it was still affecting some users that long.

Here we are a full quarter into 2021, a year that took off in a huge way for us, and the momentum continues to grow strong. March was a monumental month, and now it’s a wrap. We released significant updates across the board in almost all areas of Moogsoft, including pushing innovation to newfound levels when it comes to the ease of integrating your metric and event data.

Java developers are unlikely to ever suffer from a lack of libraries, utilities, and programs at their disposal. There's no shortage of tools that offer niche as well as fundamental features. However, some tools undoubtedly stand out due to their popularity, usefulness, data representation, and in-tool features. These 8 tools listed below are often listed as some of the best Java development tools available on the market.