Introducing Dark Mode in Enterprise Alert 9
A brief introduction to the new Dark Mode inside of Enterprise Alert 9.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
Audit logs in Site24x7
Audit logs record all the events in your Site24x7 account and help you identify the users who have made changes.
Full-stack monitoring for code-to-cloud visibility
Engineering teams are very used to talking about their tech stack as the technologies and tools used to build their application. Monitoring also has a stack, and full-stack monitoring is when you align each layer of your tech stack with a monitoring practice and weave a thread from every layer. True code-to-cloud visibility is only accomplished with full-stack monitoring, and necessary for long-term DevOps success.
The 7 Hues of DevOps
Purple teams. Blue, green, red, back, canary deploys. Golden signals and red metrics. There are oddly a lot of color adjectives used in DevOps terminology, and Dave and Chris cover them all in this episode. They will talk about the range of deployment strategies for modern applications. The various types of metrics used to monitor them, and the different approaches to understanding how much visibility is good enough.
Node.js's Underrated Combo: Passport and CASL
It’s easy to get lost with dozens of plugins and frameworks when starting a new project that requires basic authentication and authorization capabilities. It doesn’t have to be that way. In this article, we’re going to explore two valuable Node.js packages — Passport and CASL — that can help you boost the security of your application by providing both authentication and authorization functionality.
The Big Trends in ITSM in 2021 from Freshworks and SDI
As we enter spring 2021, transformational changes continue to impact ITSM. While IT service management embraces these new technologies, most organisations don’t currently have the high-level capabilities to match their ambitions. Freshworks has collaborated with the Service Desk Institute (SDI) to produce a report that determines how IT professionals feel about these new advances.
The Importance of Emotional Well-Being in Service Management Staff in 2021
People are an organisation’s greatest asset. They are also the key to an organisation’s productivity, profitability and reputation. If the well-being of employees is neglected, the whole business is adversely affected. Fortunately, business owners and leaders are beginning to take employee well-being very seriously, particularly in the high-pressure world of ITSM.
Cloud 66 Feature Highlight: Delete Protection
What is Delete Protection? This feature stops specific servers from being accidentally deleted from your account. Delete Protection helps developers to prevent applications from going down and gives more control over your server mix. This includes avoiding deletion of core servers when scaling down via the API, and safeguarding servers with intentionally unique configurations ("snowflakes").
Using AI and Automation to Enrich the Employee Service Experience
Artificial intelligence (AI) continues to take its place in the tech field. From virtual assistants to software capable of self-remediation, AI enhances everyday user experiences and increases the use of IT automation solutions in the workplace. Most of the tech workforce welcomes AI with open arms and understands the advances smart technology can bring and how it can improve business objectives.
To be or not to be? To do - or not to do - an ELP?
Before I start my ramble here, let me tell you something... the day I learned how to construct a manual Effective License Position (ELP) in Excel my life gained a new purpose, and it became the biggest hobby, sport and passion ever! Those who have done manual ELPs in Excel will know that magic feeling! First, it’s hard as you scramble for the data and licensing knowledge, but if you’re lucky enough and at least get some vendor report or purchase summary, it's a good starting point...