2 Steps Presentation at CUGXL ANZ
Simon Trilsbach CEO and Co-Founder of 2 Steps presents to the Citrix User Group at the MCG in Melbourne, Australia.
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What users are saying about our latest feature: rerun failed tests
And we thought we were excited about shipping our newest feature. Customers are raving about rerun failed tests, and for good reason.
How to use the Digital Experience Score to Gain Insights into DEX of the organization using Nexthink.
Understanding the impact of digital employee experience allows IT leaders to get a sense of the maturity of their organization, set goals and drive improvements based not on trial and error, but on clear evidence derived from organizational data. Let us now gain insights into DEX of the organization using Nexthink Experience Central.
Why You Should Avoid Windows Group Policy Management for CIS Compliance
Windows Group Policy Management is the default — but that doesn’t mean it’s the right fit for your organization when it comes to cybersecurity and compliance. In this blog, we’ll look specifically at the current standard for compliance through CIS benchmarks and offer up a new way to approach policy management without the default.
How to Reduce MTTR using Nexthink Amplify
The lack of proper insights can make diagnosing incidents difficult. Another factor that can contribute to this is agents having to switch between various tools to remediate user issues. The delay in ticket resolution and escalations drives up AHT and MTTR causing the service desks to struggle.
The Best AI Chatbots in 2023 | Infraon
Whether you're in customer service, e-commerce, healthcare, education, or finance, chatbots are here to simplify your life and exceed your expectations. In today's video, we unveil the best AI chatbots of 2023 that are transforming customer service and taking businesses to new heights.
A Short Guide to Asset Tracking Technologies
Real-time location systems (RTLS) are crucial for many organizations to deploy across a broad spectrum of sectors and industries, including fleet management, manufacturing and logistics facilities. Asset tracking - and by extension, asset management - enables companies to capture data in real-time about the status, location and movements of assets. Assets can include inanimate objects ranging from motherboards and barcode readers to tools and pallets, and everything in between.
You can now log in faster using Google and GitHub
Since Oh Dear was launched, we offered a traditional login using the familiar email and password combination. Today, we've launched our social login. This feature allows you to use your Google or GitHub account to log into Oh Dear. You'll see these two new buttons on the registration and login page. When clicking one, we'll use your Google or GitHub account to log in. When logging in, we'll search for an Oh Dear account whose email matches the email used for your Google / GitHub account.
Say Goodbye to Your Staging Environment. Use Ephemeral Environments!
Oh god! Are you not yet using Ephemeral Environments? Join this live session (recorded) with Romaric (CEO of Qovery) to learn more about Ephemeral Environments and why they will help you eliminate all the downsides of static environments like your Staging. During this session, Romaric has covered: This live session was free and perfect for technical people - CTO, VP Engineering, DevOps engineers, Platform Engineers, and Developers.
OpenMetrics vs OpenTelemetry - How to choose?
OpenMetrics and OpenTelemetry are two popular frameworks that provide metrics-driven insight into complex software environments. Understanding the differences between these two options is critical for organizations looking to optimize their monitoring capabilities. In this article, we will explore the key features, benefits, and considerations of OpenMetrics and OpenTelemetry to help you make an informed decision when choosing the right solution for your organization.