Operations | Monitoring | ITSM | DevOps | Cloud

While theoretical knowledge provides an understanding of useful concepts and frameworks, practice is key for IT Service Management (ITSM) success. More often than not teams find themselves working in intricate real-world scenarios, where they need an agile and hands-on approach to manage IT services effectively.

In the era of big data, choosing the right data storage solution is crucial for organizations to harness the power of their data. Understanding the differences and benefits of data lakes and data warehouses can help businesses make informed decisions on which option best suits their needs. In this blog post, we will explore data lakes and data warehouses, their architecture, and their key features, enabling you to make the right choice for your organization.

Application tracing may be getting all the hype these days and rightfully so, as monolithic Java and.Net applications give way to microservices-based applications in modern IT environments. Distributed tracing provides visibility into the flow of requests between the microservices that make up these applications, helping you to spot performance and network connectivity issues.

In incident management, staying ahead of the curve is crucial, and that's what we're doing with our latest suite of features designed to streamline your workflow and enhance your response capabilities. Furthermore, you have provided numerous excellent suggestions during this period. We value your feedback and invite you to reach out to us at support@ilert.com to share your experiences with ilert.

The Splunk Add-on for OpenTelemetry Collector is a variation of the Splunk Distribution of the OpenTelemetry Collector that simplifies metrics and traces data collection, configuration and management. Since it is an add-on, users can deploy it alongside Universal Forwarders using tools like Deployment Server to start collecting high-fidelity metrics and traces from 1000s of their hosts easily. We’re happy to announce that the Add-On is now generally available in Splunkbase.

Technical teams use various metrics and indicators to track performance and success. For DevOps teams, among the most important metrics is deployment frequency. Deployment frequency can help you evaluate the software delivery performance of teams that develop software and apps. In this article, I’ll look at using this metric to calculate deployment rate, the importance and best practices for improving your deployment rate and setting your DevOps team up for success.

Discover the risks and drawbacks of developing and distributing software without the support of a C++ package manager.