Operations | Monitoring | ITSM | DevOps | Cloud

Improve and calculate customer retention rate

An integral part of running a business is recognizing that even your most loyal customers will eventually leave if they think their needs are not being met. To keep your business thriving, you must focus on customer retention and improving your retention rate. This article covers some important tips to learn how to calculate your customer retention rate and what you can do to improve it.

Welcome to the Now Platform Tokyo release!

The world of work continues to tackle a rapidly shifting business landscape and the “great reprioritization.” Leaders are looking for ways to differentiate their organizations to gain a competitive advantage and seeking out technologies that deliver tangible outcomes quickly and flexibly. That’s why I’m proud to introduce the Now Platform® Tokyo release.

Speed up XCUITest execution with parallelism and test splitting

In this article, I’ll show you how to reduce the execution time of XCUITest (UI tests on iOS simulators) by splitting and running them in parallel. Automated tests and CI/CD platforms like CircleCI are necessary for iOS application development. It is important not only to introduce them once but to improve them continuously. When application code grows and automated tests increase, the execution time of build and test in CI/CD gets longer.

StackState 5.0 UI; Gain a Rapid Understanding and a Speed up Discovery

Do you experience this: Your brain seems to explode because there is so much you try to fit into ”working” memory? It can happen on a Friday afternoon, after a busy work week. Or on a Monday, looking at your calendar while figuring out how to fit in all those meetings and still get real work done.

Digital Transformation: Cloud Migration Strategy Checklist

Companies moving their applications and services to the cloud is nothing new, but doing business there requires a solid cloud migration strategy. The list of things to consider is longer than you might think. Fortunately, xMatters has done it successfully and has helped its own customers move to the cloud too. In this article, Product Marketing Manager Erin Jones gives a checklist you can use to get your cloud migration right.

Beat the holiday rush with Elastic Observability

September is here, and that means many retailers have already begun preparing for the upcoming holiday season. One weekend in particular tends to be the real-life stress test that companies have come to develop a love-hate relationship with: Cyber Weekend. Or more specifically, Black Friday, Cyber Monday, and the weekend in between.

OpsRamp Featured in Six Gartner Hype Cycles

As another autumn fast approaches, any look back at the summer would be incomplete without a review of the latest round of Gartner Hype Cycle reports. The Gartner Hype Cycles are an annual summer ritual, a series of reports published every July (and sometimes August) that track the maturity, adoption and business impact of technology innovations.

Tips for working with web services on Ubuntu WSL #WSL #Ubuntu #Linux

Systemd support has arrived in WSL - unlocking a huge number of quality of life features for managing processes and services. This is particularly useful for web developers who want to set up and develop service applications inside WSL before deploying them to the cloud. In this video, Canonical Product Manager Oliver Smith shares how you can leverage this, and easily install a complete Ubuntu terminal environment in minutes on Windows with Windows Subsystem for Linux (WSL).

The Future of CI/CD: Challenge on the Horizon

Over the last 10 years, software development has shifted. Modern teams build applications on top of third-party dependencies, open source libraries, and more, which has dramatically increased complexity. With so much complexity in software development, how can today’s dev teams build with speed and agility while avoiding risk? Join CircleCI CTO, Rob Zuber, in the first of three executive webinars aimed at empowering CircleCI customers to optimize their software delivery practices.