Operations | Monitoring | ITSM | DevOps | Cloud

Trying Out OpenSearch with Logz.io

I’m excited to see our vision for an open source path forward for Elasticsearch and Kibana taking shape with OpenSearch! Since Elastic announced its intent to close-source Elasticsearch and Kibana, we’ve been working in full gear to have an open source path forward for these projects. This is our commitment to our users, this is our commitment to the community. We’ve collaborated with AWS and others to fork Elasticsearch and Kibana and create OpenSearch.

25 Ways to Monitor Your Site with An Uptime.com Free Trial

With a service as intricate as monitoring it’s nearly impossible to have all your questions answered just by exploring the product website. No matter how clear the pricing and feature descriptions are, it’s hard for a feature description to tell you if it can rise to every occasion your devops team will face. A free trial is an opportunity to connect with a service and test for your use cases.

How to Test Website Speed: A Step by Step Tutorial on Measuring Page Load Times the Right Way

It shouldn’t come as a surprise that website speed is important to your viewers. It’s the first thing they experience after accessing your website. Your website speed is like an unsung hero that you don’t really notice when it works the way it should, but the second it doesn’t live up to the expectations of your users, they will immediately notice it.

AIOps in 2021 and Beyond: 5 Trends You Should Be Aware Of

As businesses become increasingly digital, IT operations now deal with more extensive and more complex data than before. Traditional tools and strategies might no longer be enough to help them cope with their growing workload. Hence, many organizations are tuning in to the various AIOps trends available. AIOps is short for Artificial Intelligence (AI) for IT Operations. This is where they use Machine Learning(ML) to enhance and automate IT functions.

Ruby on Rails Development Setup for Beginners

Today we will install Ruby on Rails (RoR) on a Debian Linux operating system (Ubuntu 18.04 LTS). With that said, RoR is compatible with other operating systems with just a few tweaks. This blog will assist you in installing RoR with a simple step-by-step process. Your installation may differ, for other operating systems refer to this site. I am new to developing and have been using Ubuntu 18.04 LTS, a flavor of Debian Linux, for my projects.

Node.js's Underrated Combo: Passport and CASL

It’s easy to get lost with dozens of plugins and frameworks when starting a new project that requires basic authentication and authorization capabilities. It doesn’t have to be that way. In this article, we’re going to explore two valuable Node.js packages — Passport and CASL — that can help you boost the security of your application by providing both authentication and authorization functionality.

The Big Trends in ITSM in 2021 from Freshworks and SDI

As we enter spring 2021, transformational changes continue to impact ITSM. While IT service management embraces these new technologies, most organisations don’t currently have the high-level capabilities to match their ambitions. Freshworks has collaborated with the Service Desk Institute (SDI) to produce a report that determines how IT professionals feel about these new advances.

The Importance of Emotional Well-Being in Service Management Staff in 2021

People are an organisation’s greatest asset. They are also the key to an organisation’s productivity, profitability and reputation. If the well-being of employees is neglected, the whole business is adversely affected. Fortunately, business owners and leaders are beginning to take employee well-being very seriously, particularly in the high-pressure world of ITSM.

Using AI and Automation to Enrich the Employee Service Experience

Artificial intelligence (AI) continues to take its place in the tech field. From virtual assistants to software capable of self-remediation, AI enhances everyday user experiences and increases the use of IT automation solutions in the workplace. Most of the tech workforce welcomes AI with open arms and understands the advances smart technology can bring and how it can improve business objectives.

To be or not to be? To do - or not to do - an ELP?

Before I start my ramble here, let me tell you something... the day I learned how to construct a manual Effective License Position (ELP) in Excel my life gained a new purpose, and it became the biggest hobby, sport and passion ever! Those who have done manual ELPs in Excel will know that magic feeling! First, it’s hard as you scramble for the data and licensing knowledge, but if you’re lucky enough and at least get some vendor report or purchase summary, it's a good starting point...