Operations | Monitoring | ITSM | DevOps | Cloud

4 Steps for Investing in Telecoms Solutions & Employee Experience

After more than a year of remote work and video meetings, most people are ready to bid farewell to the days of collaborating with colleagues through their computer screens. Not so fast. The approaching end to the pandemic doesn’t mean an end to telecommunication as the primary form of workforce collaboration. According to a recent study: While some companies have embraced remote work as the new normal, most businesses are preparing for a hybrid workplace.

Top 10 Windows Time Trackers in 2021

Tracking your work hours has become more essential than ever due to increased remote working. Imagine a scenario where you have completed a lot of work and with much efficiency. However, you did not track the time. That would be a pain. But there’s help at hand as time tracking apps allow you to track your work hours. A reliable time tracking application helps you concentrate on your work. You do not have to rely on your memory or break your workflow, as the time tracking app will do it for you.

5 typical mistakes in alerting and how to avoid them

A good alerting strategy is an important prerequisite for successful operations management and the availability of mission-critical systems. But also for employee satisfaction. It’s not just about sending out alerts upon critical conditions, problems and failures at all, but more importantly, about how it is done. Here are the 5 most typical mistakes, their consequences and how to avoid them.

Join the Dark Side with Enterprise Alert

In recent times dark viewing mode for websites has gained a lot of popularity from users worldwide. This does not just apply to your favorites sites, but also for those applications that you rely on day in and day out. Enterprise Alert is no exception. We have heard your requests and are happy to announce that Enterprise Alert 9 now has a dark mode! In the footer of the Web Portal, there is now a Dark toggle. This theme will instantly change your viewing experience between Classic and Dark.

Export API v2 - Streamline Large Log Data Exports

The LogDNA platform improves how teams use logs to help with debugging and troubleshooting. However, having fast access to actionable data isn’t the only value you can get from logs. There’s a lot of additional value in analyzing historical log data to understand long term trends. For example, customers can use log data as a way to represent audit events for user actions and benefit from visualizing them in a 3rd party software.

ServiceNow enables better experiences with new unified agent solution

As distributed work models become the norm, businesses need to respond quickly and effectively to the demands of their employees, especially when it comes to service issues. Historically, using multiple agents across departments has made it difficult for service and operations teams to access the information they need to resolve employee incidents and requests seamlessly.

Detect unauthorized third parties in your AWS account

Detecting when an unauthorized third party is accessing your AWS account is critical to ensuring your account remains secure. For example, an attacker may have gained access to your environment and created a backdoor to maintain persistence within your environment. Another common (and more frequent) type of unauthorized access can happen when a developer sets up a third-party tool and grants it access to your account to monitor your infrastructure for operations or optimize your bill.

Introducing all new Serverless360 in preview

Towards the end of 2016, it all started with developing a simple platform to manage Microsoft Azure Service Bus namespaces. The then classic Azure portal had limited capabilities to manage Azure Messaging resources like Service Bus Queues and Topics. Paolo Salvatori developed and managed a community tool called Service Bus Explorer. We identified that there are some challenges or limitations in managing and monitoring Azure Messaging resources using the above two.