Operations | Monitoring | ITSM | DevOps | Cloud

In recent years, some organizations have adopted metrics such as inactivity time and the number of clicks to assess productivity. But does this truly reflect how productive an employee is — or merely how closely they are being monitored? At first glance, it might seem like a reasonable approach: if someone goes a long time without clicking, perhaps they’re not working.

We closed Q3 2025 with several important updates designed to make StatusHub even more reliable, flexible, and transparent for teams managing IT outage communication. Let’s take a closer look at what’s new.

We’re excited to share a major update to the StatusGator Help Center — redesigned to make finding answers and learning new features faster and easier than ever. We’ve reorganized our documentation, added new guides, and improved formatting so you can navigate with ease — whether you’re just getting started or managing advanced integrations.

The 2025 DORA report just surveyed nearly 5,000 technology professionals and delivered a verdict that should reshape how you think about AI investment: AI doesn’t create organizational excellence; it amplifies what already exists. For teams with solid foundations, AI is a force multiplier. For teams with broken processes and dysfunctional systems, AI magnifies the chaos.

Grafana Tempo 2.9 is now available, delivering MCP server support, TraceQL performance improvements, and more. Watch the video below to see the Tempo MCP server in action and learn how to speed up TraceQL metrics queries, or continue reading to get a quick overview of these and other updates. The Grafana Tempo 2.9 release notes and changelog provide more in-depth details and include all of the changes that came with this release.

When the internet goes down, our primary job is to help everyone get back up, as fast as possible. Of the almost half a million incidents we've helped our customers solve, there are some which stand out for both their scale and impact. One of these happened on Monday, October 20, when AWS had a widely covered major outage in their us-east-1 region, from 07:11 to 10:53 UTC. We’re hosted in multiple regions of Google Cloud and so the majority of our product was unaffected by the outage.