Operations | Monitoring | ITSM | DevOps | Cloud

RTO vs. RPO: What's the Difference?

It’s common for an MSP to question the value of Microsoft Intune when it comes to managing their customers. There are a few common concerns that tend to come up, including the pricing structure and the lack of multi-tenancy. It’s also something new that the MSP and their staff may need to learn. With that said, is MS Intune bringing value to the MSP’s table? Is there some potential to be leveraged out of using Microsoft’s MDM as a managed service provider?

Ensuring visibility with monitoring tools in 2022

Not long ago, monitoring tools were just nice additions to have and did not have a lot of purposes. However, as technologies scaled up and became more complex, keeping track of all the systems and their health became a huge challenge. As more and more brands started offering new digital services and moved the existing platform, the competition skyrocketed and being on top of system health and proactively resolving potential incidents became crucial.

Reevaluating Your Peering Strategy

Peering has come a long way since the formation of what was arguably the first settlement-free exchange of internet traffic, the Commercial Internet eXchange in Reston, Virginia, in 1991. Today there are over 600 IXs around the globe helping to peer thousands of IP networks. The internet and the technology that underpins it is a very different landscape in 2022 than it was in 1991.

Installing the Hosted Graphite Heroku Monitoring & Dashboards Add-on.

HostedGraphite provides a complete infrastructure and application monitoring platform from a suite of open-source monitoring tools. Use Hosted Graphite and view all required metrics on beautiful dashboards in real time. Hosted Graphite offers a wide range of tools, add-ons, and plugins which make it possible to measure, analyze, and visualize large amounts of data about your applications with ease.

Ghouls and Goblins Beware: You Do Not Stand a Chance Against AIOps

It is getting spooky out there, folks! Every year on October 31, we don our spookiest (or silliest) garb, an evolution of old practices where people would dress up to ward off ghouls, goblins and all manner of things that go bump in the night. After all, people believed these pesky spirits stirred up trouble. While pieces of this spooky tradition persist, just a few other things have changed in the past 2,000 years. For starters, we are a digital society.

Why Observability Engineers Are Crucial for Great Data Management

If you’re unfamiliar with observability, you might think an “observability engineer” is just a fancy way to say data admin — but while observability engineers often work with data admins, they work toward different goals. Data admins monitor information to identify and fix known security issues. Observability engineers work to provide a complete picture of all the data a company aggregates and what it means for a business.