Operations | Monitoring | ITSM | DevOps | Cloud

What is Kafka?

Apache Kafka is a popular open source platform for streaming, storing, and processing high volumes of data. In this video, we break down how Kafka works and how it’s able to provide you with a reliable, scalable, and highly performant service for managing events. We also touch on some key resources for effectively monitoring your Kafka deployments via Datadog.

ITSM Statistics: The 2023 State of ITSM Process Adoption

Whether you know it or not, it’s quite possible that your organization has an IT Service Management approach. After all, every business wants to have the right capabilities to deliver value to its customers. But is it too possible? What’s the state of ITSM process adoption? That’s what we’re about to find out! In H1 2022, AXELOS created an IT Service Management (ITSM) Benchmarking Report for its myAXELOS subscribers.

Confidential computing in public clouds: isolation and remote attestation explained

In the first part of this blog series, we discussed the run-time (in)security challenge, which can leave your code and data vulnerable to attacks by both the privileged system software of the public cloud infrastructure, as well as its administrators. We also introduced the concept of trusted execution environments and confidential computing, (CC), as a paradigm to address this challenge.

Tales from the Kernel Parameter Side

Users live in the sunlit world of what they believe to be reality. But, there is, unseen by most, an underworld. A place that is just as real, but not as brightly lit. The Kernel Parameter side (apologies to George Romero). Kernel parameters aren’t really that scary in actuality, but they can be a dark and cobweb-filled corner of the Linux world. Kernel parameters are the means by which we can pass parameters to the Linux (or Unix-like) kernel to control how that it behaves.

The Power of IT Automation Empowers You | Puppet Enterprise

With Puppet, the power of IT automation empowers you. Learn more at puppet.com. Too many companies use patchwork solutions for configuration management and IT automation, leading to unmanageable complexity and huge security risks. IT operators are on-call day and night to address security breaches, and toil for weeks manually provisioning servers. But no one would expect you to wash 10,000 dishes by hand – so why are IT operators expected to configure 10,000 servers manually?

Elastic Observability: What is it, and How Do You Get Started?

Elastic provides a rich set of Observability features beyond logging, such as metrics, tracing, OTel support, and rich ML/AIOps features. Getting started is easy as deploying a singular agent to collect and ingest metrics, logs, and traces from multiple sources such as K8S, AWS, and Applications. Watch this video to see how simple it is.

incident.fm, post-incident processes, and Crocs

As usual, it’s been all systems go at incident.io this month. New joiners, new features and new swag (yes, you heard right!). But most excitingly, we launched our new podcast this week. We had a blast recording it - we hope you enjoy listening to it just as much. Here’s a round-up of some of this month's highlights…

Customers Demand Interoperability and Open Standards Are the Key

When I speak with customers, especially chief information security officers (CISOs), one of their most consistent requests is that they want interoperability. They want the software they buy to work with the software they have and plan to buy in the future. Nearly every organization, certainly every enterprise company, has an installed base of hardware and software representing a significant investment in time and money.

S2E3: Crafting visual lifecycles and workflows in ServiceDesk Plus - Masterclass 2022

Learn how IT teams can visually track various ITSM practices like incident management; service request fulfillment; problem management; change, project, and release management using graphical life cycles and workflows. Ensure that service desk agents follow standard operating procedures and minimize errors by orchestrating various actions like updating fields, sending notifications, automating approvals and more.