Operations | Monitoring | ITSM | DevOps | Cloud

AI-Suggested Solutions in Seconds #shorts #AI #itsupport

AI-suggested solutions in Alloy Navigator surface answers from past tickets and knowledge base articles—fast. No guessing, no digging! Get quick, relevant suggestions based on your team’s real history and keep internal knowledge alive, even when people move on. In this video, we used gpt-4o-mini for completions and text-embedding-3-large for generating embeddings from OpenAI. Works great for IT support teams, help desks, and service desks looking to automate responses, improve resolution times, and make the most of their internal knowledge.

Checkly Is Now Available in the AWS Marketplace

If your team runs on AWS, getting new tools into your workflow isn’t just about functionality. It’s about how quickly you can procure, integrate, and see value. With Checkly now available on AWS Marketplace, monitoring doesn’t have to be an exception. This launch means Checkly fits into your procurement flow the same way it fits into your CI/CD: seamlessly. No vendor approval bottlenecks, no procurement delays, just faster access to the tools your developers already want to use.

In The AI Era, The Winning Teams Track Cloud Unit Costs From Day 1

Everyone’s obsessed with speed right now. Ship fast. Stack features. Slap an LLM on it and call it v1. Amirite? But in the AI era, where cloud costs can spiral in a weekend, moving fast isn’t enough. The teams that track cloud unit costs from Day 1? They’re the ones who come out ahead. Most teams don’t start there though. They focus on building features and chasing traction, and the cloud bill just shows up like that subscription you forgot to cancel. Maybe someone glances at it.

Router Monitoring for Network Admins: A How-To Guide

As network admins, we know that routers are the lifeblood of any network. They’re the unsung heroes, routing data from your internal systems to external destinations like the Internet. When routers are performing at their best, everything flows smoothly. But when they’re overloaded, misconfigured, or simply not up to snuff, your network’s performance and security are at risk.

Reliability isn't a metric, it's a mindset

As someone with Type 1 diabetes, reliability is a way of life for Nick Mason, Sr. Solutions Architect at Gremlin. Full transcript: Reliability isn't just a metric, to me, it's a mindset. As someone that works in site reliability engineering and also someone who lives with type one diabetes, the concept of reliability is deeply personal to me. In tech, reliability means building systems that are going to recover gracefully and in life with a chronic condition like diabetes, it's the same thing.

MCP Server on Splunk Cloud Platform Demo

Discover the future of data interaction! This video introduces the Model Context Protocol (MCP) server on Splunk Cloud Platform, a groundbreaking capability that seamlessly connects your Splunk data with advanced AI models (LLMs). Learn how to leverage natural language to query, analyze, and manage your Splunk environment without complex SPL. In this comprehensive setup and configuration guide, we'll walk you through.

AirDroid Business for IT & MSPs Mastering Remote POS Device Management

In this video, we will explore how to efficiently manage POS devices and enhance operational efficiency. Our focus is on tackling common issues faced by IT service providers and MSPs, including device crashes, firmware issues, and the need for manual configurations. With AirDroid Business, you can remotely troubleshoot devices, distribute apps seamlessly, enforce device usage restrictions, and track device locations in real-time. Scalability is effortless—whether you manage 300 or 3,000 devices, we’ve got you covered!

ScienceLogic Wins AI Breakthrough Award for Predictive Analytics Platform of the Year

We’re excited to announce that ScienceLogic has been recognized in the 2025 AI Breakthrough Awards as the winner of “Predictive Analytics Platform of the Year.” This marks our second consecutive win in the program—and highlights our leadership in shaping the future of intelligent automation and observability. As organizations move from traditional monitoring toward autonomous operations, the need for real-time insight, automation, and predictive intelligence has never been greater.