Because today’s businesses rely on their network like never before, the network needs to be available at all times to provide the connectivity required by remote workers, cloud applications, and automated systems. As the network has become critical to everyday operations, network troubleshooting has evolved from being a mundane task to one of the core functions of the Infrastructure & Operations (I&O) department.
Today, COVID recommendations and protocols have changed, and businesses have quickly modified policies on hybrid and remote work, signaling yet another shift in how we do business. And as inflation has risen, investors and large corporations have taken a harder look at growth plans and how to deliver on them. Markets have tumbled and layoffs at technology companies are making headlines.
It can be challenging to understand the specific factors that can cause traffic to surge on your website. Sometimes there are temporary spikes, usually related to sales or special events, and other times this increase in traffic can be permanent. Website owners should be ready to handle large volumes of visitors as any breakdown, no matter how short-lived, can cause you to lose potential business.
Learn how to effectively respond to incidents and ensure business continuity with these incident management best practices.