Operations | Monitoring | ITSM | DevOps | Cloud

You should be using Hosted Graphite for Heroku Metrics

Today, Heroku is used by many developers from a wide range of small to large enterprise size companies. As you are reading this article, you yourself may also be using Heroku to build and operate apps. So, how do you monitor the apps you run on Heroku? It is seen that many people are using Heroku metrics given its standard built-in feature and it being offered for free.

4 Ways to Select the Right Customer Experience Software for your Agency

Customer experience separates all. Agencies offering B2B services to a diverse clientele often have complex requirements such as multiple integrations, reporting specifications, pre-defined security measures, and more. Due to these constraints, selecting the right customer experience software becomes challenging for them. If you have been experiencing this hurdle, then you are in the right place.

Elasticsearch users with on-prem deployments will not be impacted by upcoming license changes

Earlier this month, Elastic announced that there would be upcoming changes to its open source licensing. These changes do not affect on-prem deployments of Elasticsearch. Since Mattermost Enterprise Edition uses Elasticsearch in its on-prem deployments, we felt it important to explore the reasoning behind Elastic’s decision, how the new license terms are different, and why there will be no impact on Mattermost users as a result of these changes.

What Does a CTO Do When a 60PB Hadoop Cluster Devours the IT Budget?

In 2019, the CTO of a large global bank realized a problem: Their data continued to grow, costs for their Hadoop cluster rapidly escalated, and these costs started eating into their annual IT budget. Moving off of Hadoop, or “lift-and-shift” was out of the question. They needed a way to cap their cost and growth without impacting their ability to remain market competitive.