Operations | Monitoring | ITSM | DevOps | Cloud

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Fresh from Paris: Platform engineering wisdom from KubeCon

Last week in Paris, at KubeCon EU 2024, platform engineering was the talk of the event. The topic had a full-day co-located event and also a dedicated track during KubeCon itself. Here’s what I’ve learned from sitting in keynote rooms and then standing at the Spot and NetApp booth till my knees hurt. (Spoiler: It was well worth it.)

Choosing the Right Opentelemetry Backend: Key Considerations

With applications becoming increasingly distributed and complex, gaining insights into their behavior and performance is essential for maintaining reliability and delivering exceptional user experiences. OpenTelemetry has emerged as a powerful framework for instrumenting applications to collect, process, and export telemetry data.

Why you need an incident lead

In this clip, Adrian explains why it's important to have a dedicated incident lead. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

How SumUp benefitted from using incident.io

In this clip, Adrian explains how SumUp benefitted from using the incident.io platform. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

Building trust through incident communication with Adrián Moreno, VP of Engineering at SumUp

Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation. We discuss: What it means to communicate during incidents Why Status Pages are critical in helping to build trust How you can have good comms even without a lead...and much more.

Six Tips to Reduce Noise in IT Operations

“We are drowning in noise all day long! Please help us!” -Every IT operations team Rich monitoring data is more important than ever for IT operations to manage the range of technology platforms and inter-connected systems the business runs on. One natural result of this is there are more signals and more noise that vie for operator attention.

How to Gain Visibility into Internet Performance

Continued cloud adoption is leading to an increasing reliance on internet services, and on a complex mix of external service providers and technologies to deliver those services. For network operations teams, these moves significantly reduce visibility into the performance of the underlying infrastructure that business services depend upon. In spite of this diminishing visibility and control, these teams remain responsible for network performance.

New: Real-Time Remediation with Nexthink Flow's Event Trigger

Some issues can’t wait. When it comes to compliance or employee experience issues, time matters. Now with Nexthink Flow’s real-time event trigger, you can instantly trigger an automated workflow based off an event like an alert, employee login or application crash. When setting up a new workflow, you can select “Events” in the “Trigger” section and use a NQL query to identify the event to track.

SolarWinds | Empowering Communities Since 1999

It started with a single spark. In 1999, a network engineer came up with an idea for a simple tool to make his team's daily routine a little easier. That initial spark of an idea would soon ignite an iconic flame, lighting the way for IT professionals all over the world. SolarWinds has always been guided by a simple yet profound vision. To make IT management software easier to use, more effective and more affordable.