Operations | Monitoring | ITSM | DevOps | Cloud

obkio

Top Microsoft Teams Metrics: How to Measure & Improve Call Quality

May 1, 2025 By Andrii Kernitskyi In Obkio
As an IT professional, you know that Microsoft Teams is only as good as the network it runs on. Poor call quality (choppy audio, frozen video, or sudden disconnections) can disrupt productivity and frustrate users. But how do you pinpoint the root cause? The answer lies in monitoring Microsoft Teams performance metrics.
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Teneo

Dynamic Demands, Dynamic Solutions: IT's Role in the Next AI Workflow Evolution

May 1, 2025 By Teneo In Teneo
I have just finished reviewing the Microsoft Work Trend Index Annual Report for 2025, which offers fascinating insights into the next wave of organizational evolution. I am particularly excited about the section titled ‘Journey to the Frontier Firm’ and what is possible in phase three, where employees will harness the power of multiple AI agents, creating an ‘agentic swarm’ capable of executing tasks at a scale and speed previously unimaginable.
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Enhancing Service Request Workflows with Automation for ITSM and Neurons

May 1, 2025 By Ivanti In Ivanti
Enhancing Service Request Workflows with Automation, ITSM, ITAM and LOB 2025 Neuron spots integration updates improve service request workflows by enabling automation through bots. Users can now utilize a self-service UI to request software distribution by selecting devices and submitting requests. The workflow includes approvals and other steps, focusing on software distribution. A dedicated bot automates application distribution, triggered by service requests, showcasing the broader potential of automation bots.
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ScienceLogic

ScienceLogic Named a Leader in AIOps: Paving the Way for Autonomous IT Operations

May 1, 2025 By ScienceLogic In ScienceLogic
The challenges plaguing IT operations are not new. The exponential growth of hybrid and multi-cloud environments, increasing data volume, complexity, and accelerating pace of change have made traditional approaches to IT operations unsustainable.
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pulsant

Shift Left: The Public to Private Cloud Evolution

May 1, 2025 By Pulsant In Pulsant
We're taking a look at our clients' journey to a hybrid-cloud architecture, exploring the benefits private cloud boasts over public, and how this helps an organisation's digital transformation. In a previous post, we explored the drivers behind an organisation moving from an on-premise strategy to the use of private clouds.
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civo

The use of AI has become the expectation, are you keeping up?

May 1, 2025 By Kendall Miller In Civo
In the last few months, it feels like LLMs have gone from a nice place to consult for a few ideas to the first place you might turn for input. An AI can offer insight on that work presentation you need to put together, it will write you a business plan outline with two lines of prompting—and include categories you might forget to add, and, most impressively for me recently, it will even criticise your tone in work correspondence.
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sentry

Monitoring & Debugging a Checkout Flow in Flask & React

May 1, 2025 By Will McMullen In Sentry
When your checkout flow breaks, customers disappear faster than most ‘cutting-edge’ JS metaframeworks. Thankfully, setting up observability for your critical paths—like a customer checkout—is painless with Sentry. Let's walk through how we instrumented, monitored, and fixed a major issue, with minimal effort.
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splunk

Mission-Critical Visibility: How Observability Empowers the DoD

May 1, 2025 By Jeanne Falick In Splunk
Tech is entering another wave of innovation with AI. With accelerated innovation comes increased complexity in already disparate environments. For Defense, those complexities are compounded by the need to maintain and operate mission critical infrastructure with highly sensitive data in air-gapped environments, often running on custom digital systems and applications. Accelerating the speed of innovation with leading technology is key for the military to maintain its competitive edge.
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Catalyx Champions Series Awards 2025: Celebrating Innovations That Drive Industry Transformation

Catalyx Champions Series Awards 2025: Celebrating Innovations That Drive Industry Transformation

May 1, 2025 By Paul Smith In OpsMatters
The prestigious CatalyX Champions Series Awards ceremony concluded on April, 30, recognizing exceptional professionals whose visionary work is reshaping global industries. The competition, now in its third year, has established itself as a premier platform for identifying and celebrating true innovation leaders across multiple sectors.
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