Operations | Monitoring | ITSM | DevOps | Cloud

5 Challenges in Chatbot Optimization and Maintenance

Chatbots can be like double-edged swords. It can either boost your customer service or turn customers away. Hence, you must make sure that you research and prepare properly before committing to it. This way, you will know how to optimize and maintain your chatbots to ensure its effectiveness. There are many chatbot benefits for business. In fact, 78% of businesses have started integrating such technology into their customer service in the past months.

No going back: COVID-19 is catalyst for digital transformation

As the world begins to emerge from the COVID-19 pandemic, more and more business leaders are focused on preparing for future crises. This is driving a workflow revolution as companies strive to stay both agile and resilient. Against that backdrop, ServiceNow Chief Innovation Officer Dave Wright facilitated a panel of experts from the public sector, healthcare, and technology industries.

Automate your IT routine with OpManager's Workflow feature

Performing day-to-day IT tasks can be demanding—not because all tasks are challenging to carryout, but because of the repetitive nature of many tasks. A high number of mundane, repetitive tasks impacts productivity. Over time, these repetitive, no-brainer tasks can even eat away so much valuable time that it effectively halts your organization’s growth.

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Geek Pride Day: SolarWinds Head Geeks reflect on what it means to be a geek

The Oxford English Dictionary defines a geek as a person who is boring, wears clothes that are not fashionable, doesn't know how to behave in social situations. Talk about negative stereotyping! Being a geek is about so much more than (a lack of) fashion, being dull, and an alleged social ineptitude. Being a geek is something inherent, and as some of our Head Geeks will let you know, is saved for those who are truly passionate about the nichest of hobbies and interests.

Types of Cryptography Attacks

Cryptography is an essential act of hiding information in transit to ensure that only the receiver can view it. IT experts achieve this by encoding information before sending out and decoding it on the receiver's end. Using an algorithm, IT experts can encrypt information using either symmetric or asymmetric encryption. However, like any other computer system, attackers can launch attacks on cryptosystems.

What's new in Sysdig - May 2021

Welcome to another monthly update on what’s new from Sysdig. Eid Mubarak! Our team continues to work hard to bring great new features to all of our customers, automatically and for free! Most importantly, of course, was our recent funding round! I won’t repeat all the details as you can read more about what it means here. However, we are super excited about all the new feature improvements we can fund and bring to our customers!

Finding the Bug in the Haystack: Correlating Exceptions with Deployments

You’re called in. The system is misbehaving. It could be a key metric going crazy, or exceptions starting to fire. You’re troubleshooting, beating around the bush, just to realize that one of the team’s deployments was the one messing things up. Sounds familiar? If you’re practicing continuous deployment, you probably experience that several times a week, if not more. Users report that 50% of their outages are due to infrastructure and code changes, namely deployments.

5 Strategies for Safeguarding your Kubernetes Security

Since Google first introduced Kubernetes, it’s become one of the most popular DevOps platforms on the market. Unfortunately, increasingly widespread usage has made Kubernetes a growing target for hackers. To illustrate the scale of the problem, a Stackrox report found that over 90% of respondents had experienced some form of security breach in 2020. These breaches were due primarily to poorly-implemented Kubernetes security.