Operations | Monitoring | ITSM | DevOps | Cloud

A few months ago, Darragh Curran, CTO at Fin (formerly Intercom) set a public goal to double engineering productivity and nearly tripled it instead. They did so by pulling a few levers: AI writing code at scale, building an AI-driven PR review system, leveraging observability as a trust mechanism, and with leadership becoming more hands-on through the transition.

Routine vulnerability fixes are rarely difficult in isolation. The interruption that they cause is the problem: pick up the ticket, trace the dependency, update the package or image, regenerate files, run the checks, open the pull request, then return after deployment to close the loop. That repeated handoff was a good candidate for automation with agentic pipelines. The goal was simple: start the day with a tested pull request instead of another ticket to pick up.

Your status page subscribers can now receive Early Warning Signals in addition to regular outage alerts. Early Warning Signals is our flagship feature that detects outages before providers acknowledge them on their status pages. When we launched this feature two years ago, we had no idea how effective or beloved it would become. StatusGator now regularly detects outages at your most important providers, giving you that edge and answering the question: “Is it everyone? Or is it just me?”.