Operations | Monitoring | ITSM | DevOps | Cloud

Generating EdgeOps Tasks with Code Assist

In this tutorial, we’ll show you how to use Copilot to streamline operations on your MCP server. Learn how Puppet’s Edge Code Assist helps you automate repetitive tasks, improve efficiency, and reduce errors, while keeping your infrastructure secure and compliant. Subscribe at ⁨‪@PerforcePuppet‬ Website: puppet.com LinkedIn: /perforce-puppet.

7 Strategies for IT Ops Teams to Monitor and Optimize Real-Time Commodity Pricing Systems for Financial Reliability

Real-time commodity pricing systems have become mission-critical infrastructure for financial institutions, trading desks, and enterprise resource planning operations. As of December 2025, with 72% of trading firms migrating to cloud-native CTRM and ETRM platforms, IT Ops teams face mounting pressure to maintain pricing accuracy, minimize latency, and ensure system resilience during volatile market conditions.

Resolve's Agents of IT podcast - Ep. 8 - Sean and Ari's Hot Takes #4

Everyone’s talking about generative AI. Few are doing it right. In this episode of Agents of IT, we break down what actually matters when bringing agentic AI into the enterprise. We challenge the myth of “AI readiness,” unpack the real build vs. buy decision, and explain why companies should stop building platforms and start building domain intelligence.

How Enterprises Modernize and Migrate to the Cloud Safely with Harness Automation

Cloud migration is a multi-layer transformation involving infrastructure, CI/CD, governance, security, and cost management—not just application movement. Enterprises face unique migration challenges due to complex systems, parallel cloud operations, compliance requirements, and tool sprawl. Automation and standardization are critical to reducing risk, manual effort, and operational inconsistency during cloud-to-cloud migrations.

Resolve Webinar: A Deep Dive into Scaling Autonomous Operations with Agentic AI

Enterprise IT teams are under growing pressure from complex, cross-functional workflows, rising alert noise, and overloaded ticket queues. Traditional ITSM automation, built on scripts, intents, and manual orchestration, can’t keep up. In this webinar replay, Resolve leaders break down how forward-thinking enterprises are scaling autonomous operations with agentic AI, delivering 2–5x faster resolutions and achieving 70%+ L1 deflection, without brittle scripts or intent models.

Streamlining Lab Data Workflows for Next-Gen Operational Excellence

Modern laboratories operate in an environment shaped by speed, precision, and accountability. As expectations grow, so does the pressure to deliver reliable outcomes without slowing operations. Data sits at the center of this challenge. How it is captured, managed, and shared directly affects productivity and trust. Streamlining lab data workflows is no longer a technical upgrade; it is a strategic move toward operational excellence.

No-Code AI Tools That Are Changing Digital Marketing Forever

Artificial intelligence is no longer limited to data scientists or enterprise teams with large development budgets. Over the past few years, a new wave of no-code AI tools has emerged, allowing marketers to automate tasks, generate insights, and optimize campaigns-without writing a single line of code. For digital marketers, this shift is transformational. No-code AI tools reduce execution time, lower costs, and empower teams to focus on strategy rather than manual work. More importantly, they level the playing field, allowing small and mid-sized businesses to compete with larger brands.

How the Best IT Help Desk Automation Gives Tickets the Context They Should've Had All Along

IT help desk automation has evolved far beyond scripts and workflow triggers. It refers to intelligent, agentic systems that enrich, triage, diagnose, and recommend or execute actions before a human ever touches the ticket. Modern automation gathers the context engineers normally have to hunt for and presents issues as decision-ready cases. In IT, we love predicting the end of things: data centers, passwords, and yes, tickets. Zero Ticket IT often gets misunderstood in that same category.