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Automation

AI-Powered Ticket Automation: All You Need To Know

With advancements in technology, the integration of AI ticketing systems and automated ticketing systems has revolutionized the way organizations manage their ticketing processes. In this blog, we will delve into the world of AI-powered ticket automation, exploring its benefits, features, and how it can transform your business.

From End to End, Seamlessly Automated: Elevate Your IT with Full Stack Automation Regardless of your ITSM Platform

Automation is gaining more power every day, as organizations realize how IT processes directly impact the business and can help it grow … or, hold it back. We’re seeing a staggering climb in task-related demands for IT service management (ITSM), as volumes of work seem to multiply overnight. Organizations are reaching a point where manual process methods can put the business in jeopardy, as human IT staff cannot keep up.

The Future of Configuration Management Software is Policy Enforcement

The old way we’ve thought about configuration management software has passed — we need a new perspective that takes into account the importance of policy enforcement. Let’s dig deeper into what this means for DevOps, your overall security and compliance strategy, and IT.

A Look at the Top 7 IT Automations for Highly Effective Organizations

More than three decades have passed since Stephen R. Covey made the world highly effective. His 1989 bestseller, The 7 Habits of Highly Effective People, inspired just about everyone. How could anyone pass up the chance to become highly effective by adopting just seven new habits!?

Why You Should Avoid Windows Group Policy Management for CIS Compliance

Windows Group Policy Management is the default — but that doesn’t mean it’s the right fit for your organization when it comes to cybersecurity and compliance. In this blog, we’ll look specifically at the current standard for compliance through CIS benchmarks and offer up a new way to approach policy management without the default.

Top Tips And Tricks For Growing An IT Business

For any IT business to stay competitive and successful, it is essential that the right strategies be implemented. With so many aspects of running an Information Technology (IT) enterprise to consider, it can be daunting trying to determine where to begin when creating or modifying your workflow. To simplify this process and ensure you are working efficiently for maximum success, we have compiled a comprehensive list of top tips and tricks for growing an IT business. Keep reading for expert advice on boosting profits while providing better customer service with streamlined processes.
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Digital Workflow Automation Can Save Your Company Time & Money

With no shortage of potential benefits, businesses should consider embracing the possibilities of digital workflow automation. You can use a platform like StartingPoint to begin automating your workflows and taking your business to the next level. The right workflow automation platform can transform your business operations and elevate service delivery for customers. Let's consider what digital workflow automation is and how it works.

Gartner Market Guide: Embedding Automation Into the Enterprise

“Existing workload automation strategies are unable to cope with the expansion in complexity of workload types, volumes and locations driven by evolving business demand, as per Gartner. Digital business is slowed without collaboration and automation inside and outside of IT, leading to siloes of capabilities across business and IT teams.Cost optimization is an evolving challenge, driven by technical debt and requirements to demonstrate business value of investments.”