Operations | Monitoring | ITSM | DevOps | Cloud

"CFEngine: The agent is in" is our monthly webinar series, where we show new features, teach best practices, and keep the community informed about everything CFEngine.

Network management teams are drowning in alerts, tickets, and manual escalations—slowing MTTR, driving up costs, and jeopardizing service quality. But the rise of AI-driven automation is changing the game. In this webinar replay, experts from Grokstream and Resolve will discuss how AIOps and automation are shaping the future of autonomous networks. Join Josh Kindiger and Ari Stowe to see firsthand how AI can reduce noise, detect root causes, and trigger end-to-end remediation without manual effort.

Finding critical infrastructure insights shouldn't be a game of hide-and-seek. The new AI-powered Infra Assistant is a natural language interface that allows users of any skill level to chat with Puppet data and services for quick insights and reporting on infrastructure state. You don't need any Puppet experience to get started; it's safe to use in your infrastructure; and it's secured with explicit opt-in and robust role-based access control.

Learn how to get started with Puppet Infra Assistant quickly with a step-by-step guide and examples. Infra Assistant makes it easier to interact with Puppet data and services with a natural language interface. It's "bring your own key" with support for OpenAI and Azure OpenAI (with more coming soon), and secured with opt-in requirements and role-based access control.

Say goodbye to ticket chaos. Meet RITA. RITA (Resolve IT Agent) is your intelligent frontline assistant—built to deflect L1 tickets, resolve routine requests instantly, and slash MTTR across the board. In this live demo clip, watch Derek Pascarella, our Global Director of Sales Engineering, show how RITA fixes VPN issues in seconds—no human handoff, no ticket backlog. Ready to fast-track your journey to Zero Ticket IT? This is where it starts.