Operations | Monitoring | ITSM | DevOps | Cloud

Resolve COO, Ari Stowe speaks at ONUG AI Networking Summit 2025 #itautomation #agenticai #ai #tech

Our COO Ari Stowe spoke at @onugcommunity's AI Networking Summit on how AI and Zero Ticket IT are transforming enterprise IT. From tickets to autonomous resolution—AI, automation, and intelligent agents are changing the game. Hear why AI is now essential in today’s complex IT environments.

Got AI Fear? You Shouldn't; It's Coming for Your Busywork, Not Your Job

Artificial Intelligence (AI) has rapidly become a cornerstone of modern IT operations. Yet, despite its transformative potential, many IT professionals harbor apprehensions about integrating AI into their workflows. This growing AI fear, while understandable, often stems from misconceptions and a lack of clarity about AI's role and capabilities. This discussion aims to address and debunk common fears associated with agentic AI.

Bringing Intelligence and Automation Together to Change the Shape of Work

The aspirational target state for a cognitive system is to “take responsibility” for a domain (e.g., an autonomous car). To reach that level of sophistication, the system must achieve high levels of maturity simultaneously along two dimensions: Reasoning ability and Automation ability.

Top Automation Use Cases for IT (in End User Computing)

As digital transformation continues to reshape the business landscape, IT teams are under more pressure than ever. Organizations demand faster service, always-on support, and seamless user experiences – all while IT budgets remain stagnant or even shrink. Organizations urgently need solutions that help them keep up without burning out their teams or inflating costs. This is where IT automation becomes essential.

The Business Case for Network Automation: Cost Savings and Efficiency

Let’s get real: the cost of not automating your network operations is probably already showing up on your P&L, and not in the column you like. Manual configuration changes, ad hoc backups, and frantic compliance prep aren’t just operational headaches, they’re quiet killers of budget flexibility and scale readiness. Network automation is no longer a “nice to have” for companies with massive IT budgets or unicorn-level engineering teams.

Zero Ticket IT Process Automation: Beyond the Service Desk

Traditional IT process automation has always promised faster, more efficient operations. But for years, it’s been largely synonymous with service desk workflows: password resets, access requests, and the like. Those are important, no doubt. But limiting automation to the service desk is like only automating the assembly line in a factory while leaving the rest of the production floor manual.
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How Puppet is Redefining Infrastructure Management with AI, Powered by Perforce Intelligence

AI has emerged as a defining force in modern technology, spearheading transformation across industries. Yet, despite its promise to revolutionize workflows and unlock unprecedented efficiency, most DevOps organizations face significant hurdles in adopting AI safely and effectively. Concerns about complexity, scalability, and governance hold many decision makers back.

How AI + Automation Are Paving the Way for Autonomous Networks

Network management teams are drowning in alerts, tickets, and manual escalations—slowing MTTR, driving up costs, and jeopardizing service quality. But the rise of AI-driven automation is changing the game. In this webinar replay, experts from Grokstream and Resolve will discuss how AIOps and automation are shaping the future of autonomous networks. Join Josh Kindiger and Ari Stowe to see firsthand how AI can reduce noise, detect root causes, and trigger end-to-end remediation without manual effort.