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How Sony improved IT incident management with AI-powered context and event correlation
Ben Narramore, Director of Global Operations and Service Management at Playstation, describes the impacts of adopting BigPanda AIOps on Sony’s operations, processes, and workflows. To learn more, watch the full webinar on How Sony expanded AIOps insights to Incident Management teams.
How to improve the utility of ServiceNow with actionable tickets
Cam Stone, Director of Professional Services at BigPanda discusses how BigPanda improves the utility of ServiceNow. BigPanda automatically synchronizes incident data and allows teams to access critical contextual information to triage and investigate incidents faster directly within ServiceNow. For more insights, check out the full webinar on How Sony expanded AIOps insights to Incident Management teams.
Caution: High Value Information #webinar #sre
Join us for an exclusive webinar with Ben Good from Google as we explore the findings in the 2024 State of DevOps report. For over a decade, the DORA report has provided critical insights into the capabilities and practices that fuel high-performing technology organizations. This report highlights the significant impact of AI on software development, explores platform engineering’s promises and challenges, and emphasizes user-centricity and stable priorities for organizational success.
How to Troubleshoot An Internet Local Loop Issue | Obkio Use Case Series
Is your Internet connection acting up? In this video, we’ll walk you through how to identify and troubleshoot an Internet Local Loop issue using Obkio’s Network Performance Monitoring tool. Learn how to pinpoint the root cause of connectivity problems and ensure a reliable network for your business. What You’ll Learn: What an Internet Local Loop is How to detect Local Loop issues How Obkio helps you troubleshoot network problems.
Fitbit's $12M Lesson: The Cost of Poor Monitoring
Fitbit was just fined $12M after Ionic smartwatches overheated and burned users. The issue? Lithium-ion batteries—powerful, but risky without proper safeguards. The best teams know you can’t catch every failure before launch. That’s why real-time monitoring is critical: Over-temperature protection isn’t enough without tracking trends. Live monitoring helps catch small issues before they become safety risks. Think about it: What if an e-bike motor overheats mid-ride? Or a smart oven malfunctions and starts a fire? Without monitoring, you’re gambling with user safety.
Clini-Chat: Do You Have the Right People Informing Your RFID Projects? (Possibly Not, Says These Two Solution Engineers)
Who are the clinical and non-clinical stakeholders that need to be involved in scoping, planning, testing, implementing, and maintaining asset tracking (or asset management) systems in healthcare? Why is it important to bring these people in? When should they be brought in?
The Best API Monitoring Tools in 2025: A Complete Guide
Imagine its Black Friday and your e-commerce platform suddenly stops processing payments. The culprit? A critical API connection to your payment processor has failed, and you had no idea until angry customers started flooding your support channels. By the time your team identifies and fixes the issue, you’ve already lost thousands in potential sales and damaged your brand reputation.
How to cut costs for metrics and logs: a guide to lowering expenses in Grafana Cloud
Observability is essential to maintaining system reliability, but as your infrastructure scales, so do your costs. Between metrics and logs, managing telemetry data can become overwhelming and expensive. Grafana Cloud is already designed to be cost-efficient, but scaling can still present cost challenges. The good news? Grafana provides robust tools and best practices to help optimize observability data and rein in spending.
Integrate AppSignal with AWS Fargate in Python Flask
In this tutorial, we’ll show you how to integrate AppSignal with a Flask application running on AWS Fargate. Fargate is a serverless container service that allows you to run Docker containers in the cloud. By integrating AppSignal with AWS Fargate, you can monitor the performance of your Flask application and get insights.