Operations | Monitoring | ITSM | DevOps | Cloud

Communicating to Users During Incidents

Imagine you're having a regular day at work, opening up your browser, double checking something for a client in that web app your team built for them, when suddenly, you see this screen: You hit refresh a few times, just to be sure. Nope. Still down. What happens next depends on how well your team has planned for incidents like this (some folks call it unplanned downtime).

New Analyst Report: The State of Microsoft 365 Performance Management

Martello recently commissioned EMA to conduct an entirely independent exploration of the state of Microsoft 365 and how enterprises are managing its performance and user experience in today’s modern workplace. With special attention given to Microsoft Teams, EMA set out to gauge the criticality, impact, performance, management, challenges, and best practices of Microsoft 365.

Real-Time Debugging of Kubernetes Applications in Production

In this talk, “Real-Time Debugging of Kubernetes Applications in Production”, Josh Hendrick from Rookout looks at some of the challenges developers typically face when remotely debugging Kubernetes applications. We then dive into a hands-on demo of how production debuggers can help you get to the root cause of issues faster, making debugging applications in remote environments much easier.

All about the Grafana Labs Hackathon 2.0

After the success of our first company-wide hackathon last June, we committed to hosting more hackathons each year. So in December, Grafana Labs invited the company to once again press pause on the daily grind and commit five days to our second hackathon. And the Grafanistas showed up: 148 staffers (almost 20% more than the last round) signed on for the week-long event that involved virtual brainstorming, collaborative coding, and creative presentations.

Insurance Management Software (2022 Guide)

Insurance management software automates customer service and office management activities for insurance agencies. Many insurance agency software solutions include task management systems and cloud storage facilities, enabling team members to centralize key administrative tasks without having to navigate between multiple platforms. It’s a no-brainer for all agencies. Insurance agents are wasting far too much time on tedious and repetitive tasks that could easily be automated.