Operations | Monitoring | ITSM | DevOps | Cloud

Organizations today use a wide range of apps and services as part of their IT infrastructure. This includes a combination of private and public clouds, third-party apps, security services, databases, and so on. With such a complex infrastructure in place, organizations face the challenge of monitoring the uptime of all these services to ensure continuous business availability.

When Mattermost first started, it didn’t make sense for us to have an office; it was just myself and one other person. They were writing code the whole time, and I was on the phone the whole time, and being in the office we ended up interrupting each other. So eventually we started working from our homes and only got together when we needed to catch up.

I’m very excited to announce the general availability of Mattermost Cloud starting today. The new offering brings Mattermost’s industry-leading open-source, self-managed collaboration platform to the cloud as a SaaS platform.

Depending on the business, there’s a myriad of IT assets to keep track of and doing it manually can be taxing. An IT asset management system allows IT pros to monitor all the hardware and software introduced into the business and when those assets exit. When a service desk has details on each IT asset, where it resides, and its owner, IT pros can provide continuity of service and better manage service costs. IT assets can be physical, digital, software, and in the cloud.

Today’s tech tip is focused on one of Catchpoint’s web tools that deserves attention: the Catchpoint Recorder. What is the Catchpoint Recorder? It’s a Selenium-based Chrome extension that allows you to capture, automate, and replay multi-step transactions. Monitoring multi-step transactions as well as single pages is essential to identifying problems and detecting site-wide outages.

Do you know how much it costs to operate your software per customer, at each pricing tier? The past six months have been highly unusual to say the least. For some companies, the disruption and shift to work from home meant 100x in usage almost overnight; for others usage completely collapsed in the same time period. These sharp swings in utilization have been disruptive to cloud unit economics. Both scenarios are risky and require extreme elasticity from the technical infrastructure.

Elastic on Azure gives you the power of Elastic Enterprise Search, Elastic Observability, Elastic Security as well as the Elastic Stack. You can quickly and easily search your environment for information, analyze data to observe insights, and protect your technology investment. Elastic Cloud lets you deploy your way, whether as a managed service, or with orchestration tools you manage in Azure. You can easily get started with Elastic Cloud on Azure through our listing page on the Azure Marketplace.

Welcome back once again! This is the third and final part of this series on using the Elastic Stack with ServiceNow for incident management. In the first blog, we introduced the project and set up ServiceNow so changes to an incident are automatically pushed back to Elasticsearch. In the second blog, we implemented the logic to glue ServiceNow and Elasticsearch together through alerts and transforms as well as some general Elasticsearch configuration.

Anodot CEO and Co-Founder David Drai joined Amazon Web Services and Xandr to discuss the shift to machine learning-based anomaly detection in business monitoring. Xandr Chief Technology Officer Ben John shared how their advertising marketplace is using Anodot platform to cut detection from “up to a week to less than a day”. You can watch the webinar at the link above or read on for the highlights of that talk.