Operations | Monitoring | ITSM | DevOps | Cloud

Everyone knows that customer service is essential. After all, without happy customers, businesses wouldn’t exist. However, many don’t realize just how vital personalized customer service is and will continue to be in the coming years. Thanks to technological advancements, businesses will soon be able to offer their customers a considerably more personalized experience than ever before.

We are in 2022, Platform Engineering is a fast-emerging concept at the intersection of DevOps and SRE, where the goal is to make developers from organizations to be completely autonomous in provisioning new applications and environments. All of that without requiring one to be an infrastructure expert. In this article, I will explain what DevOps Engineers need to do to become proficient Platform Engineers.

Configurations are considered the heart of network infrastructure. They are often adjusted to improve the overall workflow of the network environment. One small unnecessary change to a configuration can bring down an enterprise’s entire network infrastructure. Therefore, the changes made to configurations must always be checked to ensure they are in sync with the devices to improve efficiency and performance. A network configuration is generally divided into two parts: 1.

SaaS companies are known for their strong margins. With gross margins typically in the 60-90% range, even SaaS companies with comparatively weaker margins have a compelling business model when compared with most other industries. Nonetheless, even a few percentage points of margin can have a huge impact on a company’s valuation and overall success. This chart, taken from a great article by Villi Iltche at Two Sigma Ventures, shows the correlation between gross margins and valuation.

Welcome to the last day of our first Checkly Launch Week! We already talked about security, our new Playwright test runner and alert enhancements. Today, I’m delighted to announce that GitHub Sync is going into general availability (GA)! This post goes into the following topics.

Learn how to deploy InfluxDB Cloud’s Native Collectors with Kepware and the Things Network. In Part 1 of the blog series, we discussed connecting Kepware to InfluxDB using the new InfluxDB Cloud feature Native Collectors! As promised, let’s now discuss how to connect an Enterprise IoT platform, The Things Network to InfluxDB. Before we get to the juicy tutorial let’s run through a quick reminder.

Amazon Elastic Kubernetes Service (EKS) eases deploying and running Kubernetes on the AWS platform. A fully managed Kubernetes service, EKS eliminates the need to install, configure, or maintain Kubernetes nodes or control planes on your own. With EKS, you can leverage the performance, scalability, and availability of AWS infrastructure, along with integrations with multiple AWS compute, storage, security, serverless, and networking services.

Current 2022 was this year's successor to the Kafka Summit series of conferences. Read on to find out what our Aiven colleagues thought of this new event (hint: it was very good!).