Operations | Monitoring | ITSM | DevOps | Cloud

The Usual Suspects of IT Incidents

🔍 Unlock the secrets behind IT incidents with our latest video, "The Usual Suspects of IT Incidents and Why Status Pages Help"! 🚀 In the fast-paced world of technology, encountering IT incidents is inevitable. Join us on this insightful journey as we delve into the common culprits behind these disruptions and explore why having a robust status page is the key to maintaining transparency and efficiency.

Best Method to Monitor Kibana Using Telegraf and MetricFire

Monitoring Kibana instances is crucial to ensure optimal performance, identify potential bottlenecks, and promptly address issues that may impact the accessibility and functionality of the platform. Regular monitoring allows for proactive maintenance, enabling organizations to deliver a seamless and responsive user experience while ensuring the stability and reliability of their ELK stack.

Scriptapalooza: Winning PowerShell Plays for IT Pros

NinjaOne's Product Team will demonstrate several of their favorite new automation scripts. All are offered out-of-box with NinjaOne, all are fast to deploy using Dynamic Script Forms, and all are big time-savers. Learn how you can reduce your 2024 ticket volume, repetitive To Do’s, and opportunities for human error by automating responses using the NinjaOne scripts you have at your fingertips.

Kosli Achieves SOC 2 Type 2 Compliance: Strengthening Our Commitment to Security

We are thrilled to announce that Kosli has successfully completed a SOC 2 Type 2 audit, demonstrating our commitment to the security, quality, and operational excellence our customers expect. This achievement builds upon our existing SOC 2 Type 1 compliance, further solidifying our dedication to robust security practices.

Understanding User-Centric Metrics in Digital Experience Monitoring (DEM)

User experience holds the utmost importance, and closely monitoring the digital experience from the user's standpoint is essential for achieving success. User-centric metrics offer invaluable insights into how users interact with digital platforms and enables businesses to optimize performance, enhance satisfaction, and drive growth. In this blog, we'll delve into the significance of user-centric metrics in digital experience monitoring and explore the key metrics that businesses should prioritize.

Analytics Plus webinar: 5 quick steps to drive service desk cost optimization

There's no getting around it—running a mature service desk is expensive. Naturally, a service desk's allocated budget and its yearly expenses are under immense scrutiny, with frequent calls to curtail spending. The good news is, optimizing service desk expenses is straightforward and effortless with analytics-driven service management. IT leaders can eliminate budget wastage, streamline asset management, and enhance service desk operations.

Ivanti Neurons for MDM Partner Conditional Access Integration with Google BeyondCorp 05

Ivanti neurons for MDM integrates with Google Beyond Corp to enforce conditional access rules based on device posture. Post-integration, a rule is created for iOS devices, requiring registration with Google. Users authenticate and register devices in the Google Workspace Console. Compliance posture is displayed in the device overview, with non-compliant devices being blocked or quarantined. Access to Google applications is restored for compliant devices after syncing. The process is similar for Android devices.

When should you use out-of-band communications?

How would your team stay connected if your primary communication network failed? To keep lines of communication open during emergencies, today’s leading organizations deploy out-of-band communication solutions alongside their main channels. An out-of-band (OOB) communication system exists outside an organization’s primary network. As a result, it enables team members to stay connected when main lines are compromised, corrupted, or otherwise unavailable.