Operations | Monitoring | ITSM | DevOps | Cloud

Provide instant support for employees using Virtual Agent within Microsoft Teams

Employees in an organization expect instant support and turnaround to their issues when they contact the internal helpdesk. To facilitate this, companies invest a significant amount of time and money to build and implement self-service portals. But this makes little or no impact on the self-service adoption numbers. This is because self-service portals are still external to employees. It’s difficult for employees to remember the tool or the access URL to reach out for help.

Cloud Cost Management with HashiCorp Terraform & Densify

Watch and learn how automated infrastructure management withink HashiCorp Terraform and machine-learning-based cost optimization analytics can be combined as part of DevOps and provisioning processes to continuously make FinOps a part of everyday cloud infrastructure management.

Alloy Software Wins Grand Trophy in the 10th Annual 2020 Consumer World Awards

BLOOMFIELD, N.J., November 17, 2020 (Newswire.com) – Alloy Software announced today that Consumer World Awards®, world’s top achievement awards program for the consumer industry, has named Alloy Software a Grand Trophy winner. Consumer World Awards is a premier awards program that recognizes consumer products, companies and people from all over the world.

The Technology Companies Think They Can Live Without (and Why They're Wrong)

When the value is obvious, most companies are willing to invest in tools to help employees get their job done better. But over the course of my career, I’ve noticed a few blind spots companies can’t seem to remember when writing out their tech team grocery list. These include things obvious to many, like training, antivirus for all devices, and comprehensive content management; or the more subtle ones like password managers or (yes) monitoring.

8 Tips For Server Monitoring Alerts

The last thing you want to happen is for your server to crash, so understanding alerts and knowing the next step to resolve any issues is key. As one of today’s leading network and server monitoring software, Pandora FMS wants to ensure that when it comes to your servers, you’ll have a smooth landing every time! That’s why below we’ve gathered some of the best practices for dealing with server alerts.

How we improved our Lighthouse score from 70 to 96.

We recently optimized the hell out of our Lighthouse score, and one of our landing pages went from a low 70s score to a cool 96 and above score. Below I describe what started as a quick lunch break peek into the Google Search Console. I recognized that our 'Pingdom alternative' landing page ranks surprisingly well with nearly no investment. BUT the competition was ranking even better. So, why? Common knowledge is that Google-Search is using hundreds of ranking factors.