Operations | Monitoring | ITSM | DevOps | Cloud

Reducing MTTR and the Hidden Costs of Downtime Through AI & Automation

Of all the KPIs that gauge the health and operational fitness of an enterprise, Mean Time to Repair (MTTR) from an outage or downtime is one of the most crucial. Yet while MTTR is a universally recognized metric, many organizations still fail to consider the total cost of MTTR when deciding where and how to invest in their IT environments.

How NaaS is revolutionising network management

Network-as-a-Service (NaaS) is revolutionising network management by helping businesses take greater control of the provisioning, payment and management of network services. In our on-demand webinar, “Unlocking the power of network automation”, Lisa Wright took a deeper look at how network automation, SDN (Software Defined Networking) and NaaS are shaping the future of networking and delivering value for enterprises.

N-central Custom Dashboards: Step-by-Step Guide by Paul Kelly

Discover how to create custom dashboards in N-central with N-able Head Nerd Paul Kelly. In this tutorial, Paul walks you through the entire process, from setting up bespoke filters to displaying critical monitoring checks on your custom dashboards. Optimize your monitoring strategy and get real-time insights into your customer's environments. Whether you're tracking server issues, CPU usage, or disk health, this guide will help you set up dashboards tailored to your needs. Perfect for Managed Service Providers (MSPs) looking to enhance their N-central setup.

INTEGRATE 2024 Day 2 Highlights

Dan Toomey, Senior Integration Architect at Deloitte Australia, kicked off the session by highlighting the essential role of business rules in software development. He emphasized the significance of managing evolving and complex business rules, advocating for the use of effective tools like Business Rules Management Systems (BRMS) to safeguard code and services.

Adding config to AWS ECS tasks

When deploying Docker containers to AWS ECS, you can encounter a situation where you want to run an image that requires some configuration. For example, let's say you wanted to run Vector1 as a sidecar to your main application so you can ship your application's metrics to a service like Honeybadger Insights. To run Vector, you only need to provide one configuration file (/etc/vector/vector.yaml) to the image available on Docker Hub.

AI-Assisted Incident Management Communication

‍ AI has revolutionized various aspects of incident response, from preparation to resolution. Across the incident response lifecycle, AI is being leveraged to streamline processes, reduce noise, and improve overall efficiency. One critical area where AI is making a significant impact is in incident communication. Effective and efficient communication is crucial during incidents, as it ensures that stakeholders are informed and aligned with the incident status and resolution efforts.

Why You Need Continuous Compliance and Risk Management

Continuous compliance and risk management can help keep your organization safe as the threat landscape changes and expands each year. The IT operations team is no longer just responsible for a few machines; they are managing complex environments that span across technologies, across teams, and at scale. They're expected to work fast while simultaneously considering the often-conflicting requirements of cost, compliance, and even workforce skills gaps.

Cloud Savings: 10 Strategies To Save In The Cloud

A common misconception around cloud computing is that it’s automatically cheaper than running on-premises infrastructure. Unfortunately, when businesses switch to (or consider switching to) the cloud, their cloud savings may not be immediately evident. In fact, some businesses accrue more monthly costs with the on-demand cloud model than they would with on-premise systems. This begs the question: Is cloud computing really cost-effective?

Essential Steps to Start Your Own Trucking Business

Starting your own trucking business can be a lucrative venture, offering the freedom to run your operations while meeting the ever-growing demand for freight transportation. However, launching a successful trucking business involves careful planning, strategic thinking, and a thorough understanding of the industry.