Operations | Monitoring | ITSM | DevOps | Cloud

NinjaOne

IT Help Desk Cost: Software Pricing Guide

Feb 9, 2024 By Makenzie Buenning In NinjaOne
The cornerstone of any IT department is the strength of its help desk. When your end users have to jump through hoops to resolve their issue or wait an eternity to receive a reply, it doesn’t create a positive experience and could ultimately lead to unhappy employees, poor ratings, or lost sales. It is essential that you have a robust IT help desk system that can seamlessly categorize, prioritize, and assign each ticket to a different technician in just minutes.
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NinjaOne

IT Documentation Software Pricing Guide

Feb 9, 2024 By Makenzie Buenning In NinjaOne
It would not be an exaggeration to say that IT documentation is critical to your business’s success. It is one of the most crucial best practices in IT operations and allows you to record, organize, and store information about an IT environment, from devices information to passwords and contact information. Without great documentation, your IT department would not operate at its best.
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Livestream: Client side monitoring & metrics for Kafka using OpenTelemetry & SigNoz

Feb 9, 2024 By SigNoz In SigNoz
In this livestream, we will walk through a demo of how to get client side insights from Kafka using distributed tracing. We will take a NodeJS producer and consumer setup communicating via Kafka to show how one can instrument this with OpenTelemetry, and get metrics from a client perspective. We will also touch on getting Kafka metrics using OpenTelemetry receivers.
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Use ilert mobile app to take someone else's on-call shift

Feb 9, 2024 By iLert In iLert
Use the ilert mobile app to receive push notifications about alerts and gain access to essential incident management features so that you can take immediate action from anywhere. The app also allows you to quickly take over your colleague's on-call shift while on the go. Check out the video to learn more about this feature.
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Assessing Biden's recent executive order on A.I.

Feb 9, 2024 By ManageEngine In ManageEngine
In October 2023, President Biden issued an executive order on artificial intelligence. The order requires developers of dual-use foundation models (LLMs that pose security risks) to perform red team tests and provide regular reports to the U.S. Department of Commerce. Enterprise analyst John Donegan covers the order's nuances, assessing its positive aspects while also highlighting where it falls short.
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opsmatters

How to Insert Signature in Google Docs

Feb 9, 2024 By OpsMatters In OpsMatters
Google Docs is one of the most commonly used programs online, especially when it comes to remote work. This is because Google Docs is a program that is available for free. All you need is a Gmail account. Google Docs is part of Google Workspace, which is a cloud-based platform that you can access from anywhere and on any device. If you have to authenticate your work, one of the best things that you can do is to add your e-signature to the document. This post will show you how to insert signature in Google Docs quite easily and with a minimum of hassle.
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manageengine

How to effectively streamline AD actions with automation

Feb 8, 2024 By ADManager Plus In ManageEngine
Organizations worldwide use Active Directory (AD) to manage users, devices and data. The world moves at a fast pace, and it demands that tasks be performed as quickly and efficiently as possible. How many times have you had to create a user account in AD manually? Change passwords? Update group memberships? You could add so many other repetitive AD administrative tasks to this list.
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