Operations | Monitoring | ITSM | DevOps | Cloud

Australian city councils rely on a variety of computer applications, information websites, and service portals to help run the civic infrastructure and essential citizen services. Typically, Australian city councils operate a hybrid IT infrastructure that is a mix of both on-premise legacy applications that have passed the test of time and several modern cloud platform-based deployments that work together.

Application Performance Monitoring (APM) tools are essential in software development landscape. As applications become more complex, ensuring they perform optimally has never been more critical. APM tools allow developers to monitor, diagnose, and optimize applications, ensuring a seamless user experience. In this article, we'll explore the top 10 APM tools available today, highlighting their features, pros, and cons to help you make an informed decision.

Navigating the complexities of IT Asset Management (ITAM) requires a strategic approach. This article delves into the challenges businesses face and offers practical solutions to optimize your ITAM strategy.

Are you running your business on SaaS applications? Then, you'll know that the convenience and flexibility that come with it are unbeatable. However, there's an area you need to pay special attention to so you can ensure your business success. Running a business reliant on cloud-based solutions means SaaS security is more important than ever.

It cannot be overstated how important a robust, well-maintained and customizable network is for your organization. They are the unseen infrastructure that enables communication and facilitates growth. Every organization has unique goals, challenges and workflows. A one-size-fits-all approach to monitoring often falls short and leads to time and resources being wasted trying to adapt work habits to the solution instead of adapting the solution to how your team best works.

Our Global Chief Marketing Officer and Senior Vice President, Joni Roberts, was interviewed by Monica Sanders for an article published on Medium.com. The article explores the concept of the “Digital Divide”, what it is, who it affects and how we can address it with technology, expertise and funding.

The growing adoption of microservices architecture also drives the adoption of containers to package, distribute and run the microservices. This requires orchestrators to handle the availability, performance, and deployments of those containers on the server. However, the entire setup around microservices, containerization, and orchestrators complicates logging and monitoring since various distributed and diversified applications interact with each other.

Monitoring is the most important aspect of infrastructure operations. Effective monitoring strategies help optimize infrastructure usage, improve planning, and resolve incidents easily. While monitoring preceded DevOps, DevOps has further transformed the software development process to the extent that monitoring has to evolve as well.