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Suppressing Alert Noise during Scheduled Maintenance

Nov 3, 2023 By Chitra Bisht In Squadcast
Alert noise is a common problem for IT teams that monitor and manage complex systems. Excessive unactionable alerts triggered by various sources, such as applications, servers, network devices, etc., can cause alert fatigue. The higher volume of alerts can be overwhelming, reducing the ability to respond to critical alerts. One event of possible alert noise is during scheduled maintenance, awhich is a common practice in the digital realm.
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Status Pages That Deliver: Top 10 Favorites

Nov 2, 2023 By Chitra Bisht In Squadcast
Status Pages represent an invaluable asset for websites and SaaS businesses, particularly in today's environment with prevalent outages and heightened user expectations for seamless uptime. Integral to any robust website monitoring strategy, these pages serve as centralized hubs, offering users a singular, authoritative source for tracking the status of websites and applications.
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Tips To Never Miss An Incident Notification With Squadcast Escalations Policies

Oct 27, 2023 By Chitra Bisht In Squadcast
Companies implement an Incident Response process to promptly resolve critical issues. Setting up escalation policies to notify engineers is a key step in this process. With traditional escalation policies, alert notifications still get missed which results in higher response times and failure to meet SLAs. So, how can one ensure incident notifications are never missed?
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Opsgenie Alternatives: Finding the Right Fit for your Incident Management Teams

Oct 27, 2023 By Chitra Bisht In Squadcast

In the dynamic landscape of modern IT operations and Incident Management, choosing the right tool is paramount to ensuring the resilience of your organization. Opsgenie, a popular Incident Response and Alerting platform, has been a go-to choice for many. However, as businesses grow and requirements evolve, exploring Opsgenie alternatives becomes essential in the quest to find the perfect fit for your unique operational needs. In this blog, we'll embark on a journey to uncover and evaluate some compelling alternatives to Opsgenie, helping you navigate the vast sea of options and make an informed decision that aligns perfectly with your team's workflows and objectives.

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MSP's As NOC's, Handling Multiple Clients

Oct 26, 2023 By Chitra Bisht In Squadcast
A Managed Service Provider (MSP) should invest in an Incident Management platform to ensure seamless service delivery and customer satisfaction. Such a platform streamlines Incident Response, improves service reliability, and enhances communication among teams. It helps MSPs in reducing Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR) incidents, thereby minimizing downtime and service disruptions.
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RapidSpike + Squadcast: Routing Alerts Made Easy

Oct 25, 2023 By Vishal Padghan In Squadcast
RapidSpike is a website monitoring solution that focuses on all three key aspects of website health: performance, reliability and security in a single dashboard. If you use RapidSpike for your website monitoring requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route alerts from RapidSpike to the right users in Squadcast with ease.
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Blue Matador + Squadcast: Alert Routing Simplified

Oct 19, 2023 By Vishal Padghan In Squadcast
Blue Matador is the fastest, easiest way to set up AWS infrastructure monitoring, allowing small teams to fully monitor their cloud operations with no manual setup. If you use Blue Matador for your cloud monitoring requirements, you can integrate it with Squadcast, an end-to-end Incident Response tool, to route alerts from Blue Matador to the right users in Squadcast with ease.
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G2 Fall Report Positions Squadcast among the leading Incident Management, and IT Alerting Tools

Oct 12, 2023 By Sanjog Sandhu In Squadcast
Squadcast established itself as a Momentum Leader and High Performer across different regions in the Incident Management and IT Alerting tool categories. We have solidified our leadership in the Mid Market segment across various regions, this recognition stems from our dedicated customer base.
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A Detailed Guide to Setting Up Effective On-Call Rotations

Oct 11, 2023 By Chitra Bisht In Squadcast
On-Call Schedules are predefined rotations/shifts assigning team members to be available for incident response at specific times. They are essential for ensuring round-the-clock support, swift issue/incident resolution, and continuous service availability. For a robust On-Call system, proper schedules are essential serving as the backbone of reliable Incident Response, and ensuring your team is well-prepared to address technical challenges effectively.
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Global Event Rulesets: Streamlining Alert Routing Across Services

Oct 4, 2023 By Vishal Padghan In Squadcast
In the fast-paced world of organizations handling numerous microservices and projects, tackling the challenges that arise can be a daunting task. As many of our customers come with infrastructures that included a large number of microservices we set out to make it easier for them to streamline alert source management. Enter Global Event Rulesets (GER). This feature is designed to redefine the way you manage alerts.
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