2023 was the year of Artificial Intelligence (AI). 2024 will build on the incredible momentum of the likes of ChatGPT, Google Bard, Microsoft CoPilot, and others, delivering applications and services that apply AI to every industry imaginable. A recent analysis piece from Schroders makes the point well: “The mass adoption of generative Artificial Intelligence (AI) …has sparked interest akin to the Californian Gold Rush.”
Deploying an infrastructure in the cloud has become THE standard across the industry. According to O’Reilley Research, more than 90% of organizations are on the cloud or are using it in some capacity. As reported by Precedence Research, cloud deployment will surpass $1 trillion by the year 2028. But with the adoption of a new platform comes the need for tools and best practices to keep it up and running efficiently, which includes cloud-based monitoring.
Developing a proficient ITOps practice capable of handling unforeseen disruptions and mitigating negative business impact hinges on mastering optimal incident management. Beyond adhering to best practices and procedures, a critical aspect is making strategic investments in cutting-edge incident management software and tools. These tools empower your team by automating real-time monitoring and analysis, bolstering the resilience and capabilities of your IT system.