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5 Tips For Creating a Fantastic Self-Service Portal

Help me help myself, or I’m out – is the new mantra this ‘always on-demand’ generation is using to get things done. They want solutions, and they want solutions now. The strong presence of technology surrounds millennials and gen Z. They prefer instant workarounds and minimal human interaction. So, it is only natural to add the self-service technology that has apparent benefits for meeting millennial consumer behavior.

Accidental Cloud Administrator

Accidental DBA is a term most IT pros are familiar with, and traditionally it describes an “on-top task” for the SysAdmin. It was followed by the “involuntary security admin,” a task carried out by network admins, as back in the days it was all about securing the perimeter. Now there are the clouds, but whose responsibility is it? Surely the SysAdmin again, as it’s just about infrastructure? But then there’s VPNs and BGP and load balancers—network territory!

5 Key Areas to Focus on While Monitoring Microsoft Office 365 Services

Office 365 (O365) is an increasingly popular line of subscription services offered by Microsoft as part of the Microsoft Office product line. With Office 365, end users and organizations can use Microsoft Office software suite of products (Microsoft Word, PowerPoint, Excel, Outlook, etc.) over the life of the subscription. They also get access to hosted services, such as Exchange Online for email, Teams and SharePoint Online, among others.

8 Tips for SRE Wellness

When planning the SRE from home virtual even last month, one of the central themes was wellness and the need for self-care for SREs, especially during this time of crisis. Knowing how stressful an SRE’s day can be, combined that with a global pandemic and new working conditions, we knew we needed programming around SRE and IT wellness for SRE from Home. We’re all looking for ways to maintain a healthy work-life, but hearing this from your peers was especially important.

Humanizing a DevOps Transformation

Anyone who’s ever played the game of chess knows there’s more than one way to reach a desired outcome. There are 400 possible setups after the first turn; 197,742 after the second; and just north of 120 million after the third—all of which are marching toward the same desired outcome. “So, what does any of this have to do with DevOps?” you ask? Fair question.

Kubernetes Cost Optimization: Getting Visibility into Cost Per Pod, Cluster, and Namespace

How much does your Kubernetes service cost to operate? This seems like a simple question, right? It’s one thing to say how much your Kubernetes cluster itself costs to operate — that, after all, is a group of real servers, associated with a specific number.

Improving the SSL certificate expiration alerts

We just updated our SSL certificate expiration alerting. This update gives you more control over where and when you want to receive these alerts. Before today, certificate alerts were set as part of "Alert Settings" tab, either globally or using specific settings for checks & check groups. This wasn't all that flexible and more granular control was already on our public roadmap.

A Day in the Life: Secrets of a Top Splunk Security Analyst

At Splunk, we’re proud to employ some of the top security analysts in the industry. On any given day, they’re investigating security incidents, triaging alerts and identifying threats so our systems and data — as well as those of our customers — remain secure. But what, exactly, do Splunk security analysts do? And what are some of their biggest challenges?

The Rise of FinOps

As usage-based pricing models have continued to increase over the past decade, particularly for technology companies, there has been a major shift in budget planning and resource allocation. Since CFOs can no longer predict or approve each and every expense before they’re incurred, variations in usage costs can often make or break a company’s profitability. For example, two of the most common usage-based costs come from online advertising and IT-related cloud costs.