The financial services industry has built in more capital buffers to prevent market shocks from bringing another economic collapse. In addition to these financial controls, many banks and personal trading platforms have begun building resiliency into information technology shocks. Despite these new precautions, we’re still seeing outages today, preventing customers from depositing and withdrawing their money, completing transactions, and executing trades during key events.

For some, change is something to look forward to. For others, it may be scary and anxiety-inducing. If the latter describes your organization, it may be time to rethink your change management practice. Changes are necessary in ITSM. Whether standard or an emergency, if IT changes are not successful, the business could suffer in the long run. Performing changes allows IT pros and business leaders to be proactive when risks arise to minimize disruption and keep employees engaged in the work that counts.

Operations teams need to automate deployment of applications, and Helm is the industry-standard solution for deploying to Kubernetes. Like many software vendors, we provide Helm charts for installing Artifactory and other JFrog DevOps platform products, designed for the standard/recommended configurations most teams will need. These templates provide customers a limited set of configuration options.

Recently, one of my buddies moved to a new apartment. As an extreme binge-watcher, he tried all different combinations for positioning his 65-inch 4K TV and leather recliner in almost every single sq. ft of the living room. The only flexibility he did not have was in choosing an Internet Service Provider (ISP) for his new house. As a backend dev professional, it did not even matter to him as long as he was getting a 150Mbps internet connection.

Learning about the Icinga API can be an eye opening moment for some, and lead to a path of automation and configuration management. But where to start? Well, you can always check out the Icinga API documentation for that. But today, I have an idea for you – I’ll show you how to create a host through the Icinga 2 API.

Over the years there have been a bunch of great talks on site reliability and incident response. Below are a few we thought stood out(in no specific order) and is defintely worth a peek.

This week, we hosted our first-ever virtual PagerDuty Summit EMEA! Our CEO, Jennifer Tejada, kicked off the event by re-emphasizing PagerDuty’s commitment to the Black community and to improving equality and representation, both internally and across the technology industry.

How would you compare the Windows and macOS operating systems? In what ways are they similar? Why do they each take different approaches to solving the same problem? For the last 19 years I've developed security software for Windows. Recently, I’ve started implementing similar features on macOS. Since then, people have asked me questions like this. The more experience I gained on these two operating systems, the more I realized they’re very different.

We are pleased to announce the availability of the Elastic OpenTelemetry integration — available on Elastic Cloud, or when you download Elastic APM. This integration continues our to openness by embracing open standards support for the evolving OpenTelemetry standard for observability

While we know the many benefits of going serverless - reduced costs via pay-per-use pricing models, less operational burden/overhead, instant scalability, increased automation - the challenges are often not addressed as comprehensively. The understandable concerns over migrating can stop any architectural decisions and actions being made for fear of getting it wrong and not having the right resources.