Recently, one of our customers, a 20-member NOC team of a large B2C company, had set up Zabbix to monitor a network of over 1000+ servers, routers, and switches. The NOC team wanted to set up alerting, on-call scheduling, and an escalation matrix whenever a critical network component encountered any downtime. The NOC team used Slack as the primary communication channel and Zoom for real-time communication. For NOC teams like these running a very large operation, setting up alerting can be very tricky.

Incident and Problem Management are two very different issues in IT service management that are unfortunately often used interchangeably. On the surface, it might just seem like a matter of terminology. But, what if you get to know that one is a small hiccup and the other could dent your entire quarterly or annual results?

With Site24x7 Server Monitoring, you can track the availability and system-level metrics of your servers, including CPU, memory, disk usage, and more. But did you know that you can also monitor the performance of each and every service and process running on your servers? Don't fall behind Almost all applications rely on a large number of services (for Windows) and processes (for Linux) to run smoothly and effectively.

Kafka is a distributed streaming platform that acts as a publish-subscribe messaging queue by receiving data from various source systems and making it available to various systems and applications in real time. Key advantages for utilizing Kafka are that it provides durable storage, meaning the data stored within it cannot be easily tampered with, and it is highly scalable, so it can handle a large increase in users, workloads, and transactions when necessary.

Helping businesses deliver a seamless customer experience and ensure zero downtime has always been a key aspect of ManageEngine ServiceDesk Plus. One of this service desk solution’s powerful integrations is with Site24x7, wherein tickets are logged for specific Site24x7 alerts like Trouble, Critical, and Down. Once the incidents are resolved in Site24x7, their associated tickets are automatically closed in ServiceDesk Plus.

Whoever first said that "the fastest code is no code" must have really liked memoization. After all, memoization speeds up your application by running less code. In this article, Jonathan Miles introduces us to memoization. We'll learn when to use it, how to implement it in Ruby, and how to avoid common pitfalls. Buckle up!

Jira users rejoice! We know many project managers rely on Jira, and developers are required to use it for issue tracking. The feedback we get from developers is that they don’t enjoy having to context switch to manage issues. Now, the best way to Jira is not going into Jira at all! You no longer have to leave the GitKraken Git GUI to do any of the following: *Paid features for Jira integration; free for GitKraken Boards integration.

GrafanaCONline is live! We hope you’re able to catch the great online sessions we have planned. If you aren’t up-to-date on the presentations, here’s what you missed on day 5 of the conference.

Today we released version 1.5.0 of Loki! This release comes with some really exciting news and a little bit of caution if you operate Loki installations.

Psychological safety is a crucial component of any organization’s culture. Psychologically safe organizations are free to create, discuss, disagree, take risks, and make mistakes. These organizations are often the ones we see as key innovators in their unique industries. In other words, cultivating a culture of psychological safety is paramount in order to succeed.