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Lightrun Unveils Game-Changing Visual Studio Extension and Dynamic Traces at AWS ReInvent 2024

As we kick off the AWS re:Invent 2024 conference, we’re thrilled to introduce two major developer observability and live debugging advancements that bring even greater power and flexibility to developers and engineering teams everywhere. These new product capabilities — the Lightrun Visual Studio Extension and Lightrun Dynamic Traces — are designed to elevate customers’ observability workflows and streamline their development processes directly within their IDE.

Duolingo: Speaking the Language of Observability with Honeycomb

In the world of digital language learning, Duolingo stands out as a beacon of innovation and user engagement. With millions of users worldwide, their platform is designed not only to teach languages, but also to create a fun and engaging learning experience. Running on the robust AWS cloud infrastructure, Duolingo manages vast amounts of data and user interactions daily. As the company experienced rapid growth, Duolingo remained steadfast in their commitment to delivering a high-quality user experience.

Managing the Microsoft Experience is an Open Opportunity for MSPs

Few solutions are more essential to enterprise productivity and collaboration than Microsoft 365 and Microsoft Teams. Microsoft 365 is the second most-used office suite in the world, with a 46% share of the market. Microsoft Teams had more than 320 million monthly active users by the start of 2024 and continues to grow, especially thanks to the integration of Copilot AI and value-adds like Teams Rooms and Teams Phone.

Four Practical Ways to Grow Your Microsoft DEM Business

Our previous blog explained why enterprises need help managing Microsoft 365 and Microsoft Teams. If you can step in with a digital experience management (DEM) offer, you can create opportunities to expand into new markets, establish recurring revenue streams, cement customer loyalty and improve your margins. The challenge is that every enterprise is going to have its own specific pain points.

3 Keys to Evolving Toward Enterprise Service Management

With businesses scaling up operations amid the increase in remote work, extending IT services across business units to HR, Facilities and beyond is essential. Enter enterprise service management (ESM), extending the proven principles of IT service management (ITSM) across various departments and functions within an organization.

3 ways to better use Effective Savings Rate (ESR)

In the realm of FinOps, new concepts emerge all the time. One pivotal metric recently introduced by the FinOps Foundation is the Effective Savings Rate (ESR). ESR measures the savings achieved through various cloud commitment deals, like Reserved Instances (RIs) and Savings Plans (SPs). This blog discusses how organizations can use the ESR metric while understanding its limitations and how to overcome them.

4 Tech-Driven Ways to Enhance Customer Loyalty

Businesses know better than to be detached from their customers. Long-term growth can be accomplished when customers are constantly engaged. When brands fail in this endeavor, they might fall short of their overall vision, which is why it's important to cultivate loyalty. This involves creating opportunities to attract new advocates and build a positive reputation.

Your Guide to Medical Record Requests in Complex Mass Tort Cases

Mass tort litigation has evolved to become more complex because often, cases involve large groups of plaintiffs and wide-ranging claims. For attorneys, the foundation for developing a powerful case relies on securing medical records that are both accurate and thorough. Such medical records offer critical evidence for establishing causation, determining damages, and substantiating legal arguments. With mass tort cases, having a deep understanding of record retrieval and how it can be streamlined will pay dividends.