With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

Today, we're announcing the early access program of Honeycomb for Frontend Observability. Honeycomb for Frontend Observability gives teams the ability to quickly identify opportunities for optimization within their web app. This starts with better OpenTelemetry instrumentation, available as an NPM package, that lets you instrument and collect attribution data on Core Web Vitals in under an hour.

On December 31, 2008, all the Microsoft Zunes around the world stopped working. The development team hadn’t properly accounted for the Leap Year, and when the year changed over, everything broke. On February 29, 2024, card payments in a Swedish grocery chain went down, payment terminals in New Zealand gas stations crashed, and an EA Sports racing game was rendered unplayable for the day.

The new partnership between Progress and Veeam represents a significant step forward in cybersecurity. It marks a considerable advancement in data protection by merging the Flowmon AI-powered threat detection capabilities with the robust backup solution of Veeam. This empowers organizations to more effectively defend their invaluable digital assets.

The time has come to switch to your new network monitoring solution. Remember, if an alert, report, ticket, or notification does not spark joy, get rid of it. We’ll cover how to spin up Kentik NMS and ensure you’re ready to sunset your old solution for good.

There’s no two ways about it: on-call is stressful. But with humans at the center, it’s especially important to find ways to make it as manageable and empathetic as possible. In this webinar with our friends at ELC, incident.io VP of Engineering, Noberto Lopes, and Intercom Staff Product Engineer, Andrej Blagojević, discuss their own experiences with on-call, and how the process can be better.

April was packed with updates, and we’ve got plenty to share! You may have noticed numerous enhancements to StatusGator throughout the month. Let’s take a moment to recap what’s new.