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Unlocking the Power of Data and Analytics in Australia with Tridant

Data and analytics might sound like tech buzzwords, but they play a huge role in shaping businesses and our everyday lives. Imagine trying to navigate through a dense forest without a map-that's what running a business without data insights feels like. Tridant, a leading data and analytics firm in Australia, helps organizations turn complex data into clear insights, enabling smarter decisions. But how do data and analytics really work, and why are they so crucial? Let's dive into this fascinating world.

Explore the New Oracle Management Pack 5.4!

We’re excited to invite you to our upcoming webinar showcasing the powerful new features of Oracle Management Pack 5.4. Learn how this latest release enhances your Oracle monitoring experience on Microsoft SCOM and Azure Monitor SCOM MI, delivering smarter, more flexible solutions for your environment.

11 Key Service Desk Metrics to Analyze (and Report On)

Using service desk software can help you significantly enhance your team’s workflow. However, to maximize the value derived from an IT service management (ITSM) solution, it’s important to know which service desk metrics and Key Performance Indicators (KPIs) to track. There are a handful of essential metrics you can analyze to boost accountability, increase productivity, and ultimately improve your organization’s bottom line through service delivery.

Stop Firefighting: Get Ahead of the Next Microsoft 365 & Teams Outage with Vantage DX

Let’s face it: when Microsoft Teams goes down, it’s a nightmare for IT teams with everyone asking ‘is there a Microsoft Teams outage’? Today’s Microsoft outage was a stark reminder of this reality. Organizations relying on Microsoft 365 were hit hard, scrambling to manage the fallout. But what if you didn’t have to scramble?

OpenSearch vs Elasticsearch: Complete Platform Comparison [2024]

Choosing between OpenSearch and Elasticsearch in 2024 represents a critical decision for organizations seeking robust search and analytics solutions. Both platforms offer comprehensive capabilities, but their approaches differ significantly. This in-depth comparison will help you make an informed decision based on your specific needs.

It's Time To Let Go of Your (Business) Traditions

Recently, on the Your Edge podcast, I spoke about how your organization’s culture directly affects your employees’ ability to support customers – how your values influence employee actions. Well, this spurred some conversations about whether it’s more important to invest in your organization’s culture for the sake of your customers or your employees.

From iOS to Web Apps: Comparing Setup and Development

I joined ilert as a student front-end software developer. Before, I was mainly writing iOS apps. Even though I already had some experience with web technologies, diving deep into front-end development was a huge step. Both developing iOS apps and web apps share the same kinds of tasks, such as developing the user interface (UI) and writing app logic. However, the actual development environments are completely different.