Customers expect the same great experience no matter where or how they interact with an organization. Providing that seamless experience can be challenging for organizations spread across multiple entities, locations, and ownership models. ServiceNow service organization management capabilities can help unify the customer service value chain on a single platform. Many players are involved in getting an organization’s products and services to customers.
The healthcare industry is a complex and rapidly evolving sector that requires real-time visibility and control over assets to optimize operations and ensure the delivery of quality care. One of the technologies that can provide such visibility and control is Radio Frequency Identification (RFID). RFID can enable healthcare providers to track, manage, and monitor their assets in real-time, leading to improved efficiency, reduced costs, and better patient outcomes.
In the manufacturing sector, effective supply chain management is critical to success. With increasing pressure to reduce costs, improve efficiency, and ensure timely delivery of products, manufacturers are constantly seeking innovative ways to optimize their supply chain operations. One technology that has gained popularity in recent years for improving supply chain management is RFID (Radio Frequency Identification).
Digital employee experience has become a hot topic for organizations. And understandably so, considering that 65% of employees say that they would be more productive if they had better technology at their disposal. But to secure the investment, you need to lay out how your organization can benefit in both the short — and long-term.
In recent years, self-checkout systems have become increasingly popular in retail stores. These systems enable customers to scan and bag their items themselves, reducing the time spent waiting in line and improving the overall shopping experience. However, traditional self-checkout systems require customers to manually enter the product code or scan the barcode, which can be time-consuming and frustrating.