Ever heard of a ServiceNow-powered kegerator? When you have a highly intuitive and powerful platform, it’s hard not to get creative with it. ServiceNow technology empowers noncoders (citizen developers) and coders alike to build new applications that solve real problems—and create real fun. With a global software developer shortage, it’s key for companies to find ways for their employees to build workflows without having prior coding knowledge.

Service desks are the backbone of any successful enterprise. They are responsible for ensuring that any customer requests or issues are addressed promptly and effectively. In this article, we’ll look at some service desk best practices you should be aware of in 2023. From automating processes to improving communication to investing in the right technology, we’ll discuss the key principles of effective service desks and how you can leverage them for maximum efficiency.

Operations management is fundamental to a successful enterprise. A company can only produce products and deliver services to meet customer needs and enhance customer satisfaction with effective operations. An operations management lifecycle includes tools and technology, basic principles, best practices, and all the elements of an operations strategy. An operations manager must be able to plan, organize, control, and manage the activities of the operations team.

As the renewable energy market continues to grow, companies need to invest in the long-term health of their green assets to keep them operational, generating new, cleaner energy. According to the allied market research, the global energy asset management market size was valued at $4.3 billion in 2021 and is projected to reach $12.4 billion by 2031, growing at a CAGR of 11.3% from 2022 to 2031.

A Network Monitoring System (NMS) is an indispensable tool for IT personnel and network administrators to manage, monitor, and fix critical issues that may arise on a sophisticated computer network. It provides clear visibility into the current state of one’s network environment, allowing administrators to take appropriate actions whenever necessary.

Delight happens when you get what you want – and then a little more. Like rainbow sprinkles on vanilla ice-cream. Or fresh popcorn at the movies. Or uninterrupted services driven by happy ITOps teams.

Organizations large and small are taking advantage of cloud computing. This can be as simple as leveraging Office 365 or migrating all of their business applications from a data center into the cloud. We’ve all been witness to the explosive growth of cloud applications over the past several years. When organizations start considering migrating business applications to the cloud, there are many considerations, everything from security, compliance, cost, disaster recovery, and more.

The main purpose of ITAM software is to provide you with a complete and comprehensive inventory of your organization’s IT assets. However, narrowing this to technology leaves out non-IT assets, and prevents you from managing your stock cost-effectively. For that reason, it’s essential to build a non-IT asset inventory along with the hardware and software ones. This way, you’ll have a truly unified inventory to see your assets’ relations and act in consequence.

With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of your company. Especially when some factors, like a natural disaster, can simply be beyond your control and result in data center outages.

It is impossible to allow communication between computer systems, servers, routers, switches, and other network-enabled devices without following a set of protocols. Without protocols, devices would be unable to understand the electronic signals sent between them via network connections. Every day, billions of individuals utilize network protocols, whether they are aware of it or not. Each time you connect to the internet or make a phone call, you are using network protocols.